Customer Success Intern (Regional)

Payoneer

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profile Job Location:

Shenzhen - China

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Role summary-Customer Success Intern (Regional)

As a Customer Success Manager (CSM) Intern you will work alongside our customer success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learners who are passionate about helping customers succeed and want to build a career in customer-centric revenue-impacting roles.

What youll do

  • Assist CSMs team in facilitating offline workshops salons events etc;
  • Support to internal escalating technical issues when needed.
  • Assist in tracking upcoming outreach campaigns.
  • Prepare business review (QBR) materials and note-taking
  • Support the creation of customer success collateral: playbooks guides and best practice documentation.

Who you are -

  • Bachelors degree in Business Administration Marketing Communications International Business or a related field.
  • Excellent organizational skillsand a keen eye for detail. You take pride in accuracy and creating order.
  • Strong written and verbal communication skillsin English. Cross-cultural sensitivity; international experience or additional language skills are a plus.
  • Basic proficiency in Microsoft Office/Google Workspace(especially Excel/Sheets and PowerPoint/Slides).
  • A proactive can-do attitudeand a willingness to take on various administrative tasks to support the team.
  • Interest in sales technology and international and eagerness to learn are essential.

Required Experience:

Intern

Role summary-Customer Success Intern (Regional)As a Customer Success Manager (CSM) Intern you will work alongside our customer success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This...
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Key Skills

  • Campaigns
  • Abinitio
  • AutoCAD 3D
  • Hardware & Networking
  • Customer Support
  • Arabic

About Company

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In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more

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