Customer Success Intern (Regional)

Payoneer

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profile Job Location:

Shenzhen - China

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About Payoneer

Founded in 2005 Payoneer is the global financial platform that removes friction from doing business across borders with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2500 colleagues all over the world working to serve customers and partners in over 190 countries and territories.

By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence.


Role summary-Customer Success Intern (Regional)

As a Customer Success Manager (CSM) Intern you will work alongside our customer success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learners who are passionate about helping customers succeed and want to build a career in customer-centric revenue-impacting roles.

What youll do

  • Assist CSMs team in facilitating offline workshops salons events etc;
  • Support to internal escalating technical issues when needed.
  • Assist in tracking upcoming outreach campaigns.
  • Prepare business review (QBR) materials and note-taking
  • Support the creation of customer success collateral: playbooks guides and best practice documentation.

Who you are -

  • Bachelors degree in Business Administration Marketing Communications International Business or a related field.
  • Excellent organizational skillsand a keen eye for detail. You take pride in accuracy and creating order.
  • Strong written and verbal communication skillsin English. Cross-cultural sensitivity; international experience or additional language skills are a plus.
  • Basic proficiency in Microsoft Office/Google Workspace(especially Excel/Sheets and PowerPoint/Slides).
  • A proactive can-do attitudeand a willingness to take on various administrative tasks to support the team.
  • Interest in sales technology and international and eagerness to learn are essential.

Required Experience:

Intern

About PayoneerFounded in 2005 Payoneer is the global financial platform that removes friction from doing business across borders with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2500 colleagues all over the world working to serve cust...
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About Company

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In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more

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