Customer Supply Chain Specialist

Role Purpose

Support semiconductor aftersales service operations at site level by ensuring material availability and acting as a frontfacing active interface with frequent communication and coordination with customers and internal stakeholders supported by datadriven and digitalized operational insights.

Key Responsibilities (Core)

• Support demand and supply execution to ensure material availability for semiconductor aftersales service operations in a timecritical service environment
• Act as a frontfacing interface with frequent communication and coordination with customers internal stakeholders (CS Engineer Account team) and external logistics partners (3PL warehouses forwarders)
• Monitor material flow logistics execution and servicecritical parts through data analysis and reporting identifying risks root causes and improvement opportunities affecting service level and tool uptime
• Participate in oncall rotation as part of a shared team responsibility to support urgent and servicecritical supply chain topics
• Support continuous improvement and digitalization initiatives through datadriven dashboards and automated reporting enabling daily operational execution and decisionmaking

Required Profile (MustHave)

• Typically 36 years of experience or equivalent handson experience in supply chain operations service logistics or related roles
• Strong communication skills; enjoys frequent interaction with customers and crossfunctional internal stakeholders
• Handson data analysis capability with experience in dashboards reporting or automated data solutions

• Good Excel skills; experience with reporting or data automation (Power BI Power Query VBA or other automation tools)

• Serviceoriented mindset and willingness to support timecritical business needs
• Proactive outgoing and comfortable in a peoplefacing role
• Good working proficiency in English

Preferred / Nice to Have

• Experience or exposure to 3PL management warehouse operations or freight forwarding
• Basic knowledge of customs and trade compliance within China or demonstrated ability to learn quickly in a servicecritical environment
• Exposure to semiconductor aftersales service or other hightech service operations
• Experience with SAP or other ERP systems

Personal Attributes

• Open communicative and energized by interaction with others
• Analytical and datadriven with attention to detail
• Able to balance frequent coordination with structured analysis
• Cando mentality and comfortable working under time pressure
• Effective in a multicultural environment

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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