Clinic Manager

Texas Coalition For Animal Protection

Job Location:

Allen, TX - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Texas Coalition for Animal Protection(TCAP) is a 501(c)(3) nonprofit organization established to end animal overpopulation and improve community animal welfare by providing low-cost preventive veterinary services throughout North Texas. We operate high-volume clinics that serve thousands of pets each year. Our work is fast-paced mission-driven and deeply impactful.

We are seeking a mission and business drivenClinic Managerwho can lead daily operations while ensuring the financial sustainability of our services. This role is responsible for managing revenue streams monitoring financial performance improving efficiency and maintaining a positive team culture and ensuring a high standard of patient and client care.

Key Responsibilities

Leadership and Development

Full oversight of day-to-day clinic operations

Trains coaches and develops clinic staff

Addresses performance concerns promptly fairly and consistently

Creates a culture of accountability teamwork and respect

Ensures policies and procedures are consistently followed

Leads by example in professionalism work ethic and ethical conduct

Facilitates and supports the professional growth of team members

Client Service and Community Impact

Ensures staff follow TCAP client service standards

Oversees client flow to ensure patient are treated professionally safely and efficiently

Handles escalated client concerns with professionalism and empathy

Communicates surgical results observations and follow-up care instructions to pet owners

Maintains facility readiness and inventory oversight

Financial & Administrative Oversight

Ensures budgeted clinic goals are achieved

Manages controllable costs and meets financial objectives

Monitors productivity and operational metrics

Communicates regularly with Administration and fellow Clinic Managers regarding clinic performance and staffing

Reviews daily paperwork medical records and payment accuracy

Will be required to travel to other locations to lead other clinics and attend meetings as needed.

Qualifications & Experience

High School diploma or GED required
Minimum 5 years of veterinary clinic experience in a fast-paced environment
Supervisory or leadership experience required
Strong understanding of veterinary medical concepts including vaccine protocols and anesthetic risks
Knowledge of animal behavior and safe animal restraint
Ability to administer vaccines and draw blood
Comfortable leading in emergency and high-pressure situations
Experience managing schedules documentation and operational metrics preferred
Knowledge of financial management and budgeting.
Understands that in a nonprofit environment revenue is not about profit it is about sustaining and growing the mission

Core Competencies

Leadership Makes decisions in the best interest of the organization while supporting team members. Delegates effectively. Addresses issues directly and ethically.

Employee Development Invests in staff growth and builds bench strength within the clinic.

Teamwork Collaborates across departments and values the expertise of others.

Futuristic Thinking Connects day-to-day actions to long-term organizational goals. Seeks continuous improvement.

Time Management Prioritizes effectively and maintains deadlines in a high-volume environment.

Accountability Takes ownership of outcomes and utilizes feedback constructively.

Self-Starting Demonstrates initiative without waiting for direction.

Resilience & Stress Tolerance Remains steady composed and solutions-focused under pressure.

Why Join TCAP

Mission-driven nonprofit work with measurable community impact
Structured leadership support
Well-equipped facilities and trained clinic teams
Clear expectations and authority to lead
Competitive pay and performance incentives
Medical dental vision life and short/long-term disability insurance
401(k) retirement plan

Required Experience:

Manager