Fountain Worker-Pronto by Giada-Steady Extra (Caesars Palace LV)
Las Vegas, NV - USA
Job Summary
The primary responsibility of the Fountain worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guests requests.
Responsibilities
- Provides fast friendly professional and responsive customer service to restaurant guests and staff.
- Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet make eye contact and smile 5feet - greet and speak to guest.
- Accurately inputs all orders into the POS terminal.
- Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
- Make drinks to order in accordance with established recipes and time guidelines.
- Deliver products to customers in timely manner.
- Maintain high levels of customer service at all times.
- Thanks guests for their patronage.
- Maintain appropriate level of stock items in area.
- Assist in maintaining display cases and pastry par levels.
- Keeps designated working areas clean and organized and assists in maintaining cleanliness of surrounding areas and condiment areas in accordance with established health and safety standards.
- Assist all co-workers as needed. Assist Management in getting food products to customers
- Assist in training new Fountain Counter Persons and new Management staff during their training period.
- Responsible for periodic cleaning tasks assigned by Management
- Attend mandatory meetings and training classes as assigned.
- Resolve guest complaints expeditiously and inform Management of the complaints
- Prepare or serve menu items such as sandwiches or salads
- Basic food preparation and service
Qualifications
Must be 21 years of age or older
- Must have 6 months previous cash handling experience.
- Work requires effective communication in English both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires attention to detail and accuracy.
- Work requires interactions with customers public and co-workers.
- Work requires use of a computer and/or cash register.
- Nevada Food Handler Certification
- Union Referral
ADDITIONAL REQUIREMENTS
- Fast paced environment multiple tasks to be handled under time constraint.
- Must be able to handle a heavy business volume and sensitive situations relating to staff and guest problems in a timely manner.
Key Skills
About Company
Help us roll out the red carpet at Caesars Palace! ; This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. ; If you have a passion for delivering personalized service in an ex ... View more