Paid Media Support Manager (Digital Marketing Agency Experience)

Required Skills:

Looking to take your career to the next level Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support lets shape the future of work together! Profile Requirements: Five plus years of experience in digital marketing including paid and organic media. Prior experience leading or mentoring execution-focused teams with people management is strongly preferred. Comfort giving clear feedback and holding team members accountable Strong understanding of paid media platforms including Google Ads Meta Ads Google Tag Manager and Google Analytics. High attention to detail with a strong appreciation for quality assurance and process adherence. Excellent communication skills with the ability to collaborate across time zones. Agency experience is strongly preferred. Multifamily experience is a plus. Core Responsibilities Lead and manage Digibles Philippines-based Paid Media Coordinators Ensure high-quality execution workflow efficiency and adherence to systems and standards Partner with the Director of Support and Director of Business Operations to drive process adoption tooling alignment and team development Support Level 2 and Level 3 Paid Media teams by enabling scalable efficient execution (no direct ownership of strategy) Directly manage coach and develop Paid Media Coordinators Conduct regular one-on-ones performance reviews and development planning Oversee onboarding and ramp-up of new team members Hold team members accountable while fostering a positive engaged culture Serve as first escalation point for execution questions and blockers Oversee daily execution work including: Campaign builds and updates QA checks Tracking and tagging implementation Geofencing setup Bulk account changes and Creative and concession updates Maintain strict quality accuracy and on-time delivery standards Monitor execution trends error rates and rework Proactively resolve recurring issues through process improvements and training Act as operational liaison between DPH Support Agency Managers Department Heads and Business Operations Translate leadership priorities into clear execution plans Provide visibility into workflow status risks capacity and team health Ensure strong communication and alignment across time zones Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Lets do great things together!