Product Manager, Operations (Payments & Loans)
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Job Location:
Saint Louis, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title:Product Manager Operations (Payments & Loans)
ReportsTo:Vice President ProductPortfolio Management
PositionsSupervised:N/A
FLSA Status:Exempt
** This is a Hybrid/St. Louis position **
JobSummary
The productmanageris responsible fordriving the product and business planning processes for cross-functional teams withinthe organizationto expand and develop a primary product/ positionis responsible foranalyzing member needs current market trends and potential partnerships to aid in the implementation of effective product management strategies
Job Responsibilities
The intent of this job description is to provide a representation of the types of duties and level of responsibilities requiredofthis position and is not intended to be an exhaustive list of all responsibilities duties and skills. Team members may be directed to perform job-related tasksothersthan those specificallystatedin this description.
- Drives the execution of all processes in theconsumer and businessloan and payments(cards money movement)product lifecycle including product and market research competitor analysis planning positioning requirementsroadmap development product launch and ongoing product experience.
- Assesses current competitor offerings andseeksopportunities for differentiation.
- Gathersmember and consumer insights and clearly definesproblems to solve.
- Collaborateswith cross functional teams to identifyproduct and experienceopportunities and build associated plans to address.
- IdeatessolutionsforCreditUnion existing and potential members.
- Identifiesand socializesperformance trends and definesproductobjectivesfor effective marketing communications pricing and placement.
- Collaborates with Legal Risk Compliance Marketing IT and Operations teams in development quality assurance release of product resource balancing and problem resolution to ensure organizational success.
- Manages operational risks to deliver satisfactory regulatory and internal audits.
Required Qualifications
An equivalent combination of education training and experience will be considered.
- Minimum of5years of related professional experience
- Collegedegree in related field preferred
Knowledge Skills and Abilities (KSAs)
A representation of the knowledge skills and abilities necessary to perform this job competently.
- Strong understanding of retailand small businessbanking credit union operations and member experience.
- Experience with product positioning product and program innovation channel and consumer engagement.
- Strong knowledge of financial payments space including credit and debit card processors and PIN networks stable coinFedNowpaymentshubsfintechs etc.
- Inquisitive agile andstrong teamplayer with excellent written verbal and interpersonal communication skills with the ability to develop and deliver presentations/communications that achieve maximum impact.
- Ability to navigate at all levels within the organization.
- Ability to have strong influence skills and can effectively build a business case and develop a successful recommendation for buy-in.
- Proven ability to analyze performance research financials and competitive data to drive strategic and tactical recommendations.
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
- Strong attention to detail in a fast-moving environment.
- Ability to exercise discretion on confidential matters.
Work Environment
Environmental or atmospheric conditions commonly associated with the performance of this jobs functions.
- Hybrid remote and in-office setting; general office environment when in-office
Physical Abilities
The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to work at a computer in a stationary manner up to 8 hours daily.
TogetherCreditUnion is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military or veteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants andemployees. TogetherCreditUnion is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.
Required Experience:
IC
Key Skills
- Dhcp
- Food Technology
- AIX
- Equity Research
- Audio Visual
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