Unit Coordinator

About Us:
As a non-profit organization Valley Cities Behavioral Health Care is dedicated to serving our community by offering a wide range of mental health services from inpatient to outpatient care. We believe that our employees are our greatest asset and we are committed to creating a supportive and inclusive work environment. Join us in making a difference every day!

Role Overview:
The Unit Coordinator will function as an integral part of a multidisciplinary team dedicated to providing recovery-oriented person-centered care at Recovery Place Seattle Inpatient Services. The Unit Coordinator will be responsible for administration and reception functions on assigned units. Duties which will include close coordination with unit staff patients and family members other healthcare professionals and departments. The Intake Coordinator will utilize a harm-reduction approach when delivering services to inpatient residents and collaborate with program staff to support resident goals.

Key Responsibilities:
The employee must have the ability to
Acts as unit resource and provide customer service to patients families healthcare professionals and all staff
Facilitates communication between facility programs outside agencies and other Valley Cities outpatient clinics and programs
Cover reception desk including greeting visitors to the facility answering and transferring phone calls coordinating visitation between visitors and clients
Maintaining supplies inventory and copying/filing faxing scanning as needed.
Maintains patient records and unit census records daily.
Pre-screens referrals for admission for eligibility and demographic information
Maintains EMR bed board and enters client information into individual client charts in EMR
Coordinates admissions transfers and discharges to with the Charge Nurse and appropriate departments
Always ensures coverage of telephones and intercoms
Work with multi-disciplinary care team members including mental health and medical providers as part of a comprehensive therapeutic environment to assess and address patient issues throughout the workday
Mediate and/or de-escalate resident conflict as needed
Additional duties as assigned

Minimum Qualifications:
Education:
High School Diploma/GED required
Completion of a medical terminology course and/or a Health Unit Coordinator course preferred
Must obtain an AAC (Counselor Agency Affiliated Registration) within 30 days of hire.

Experience:
Understanding of and familiarity with addiction withdrawal and treatment resources for recovery
Ability to work independently and as a team member
Demonstrated ability to work effectively with a variety of professionals and a diverse client population
Experience working in a EMRs medical or residential setting preferred

Knowledge Skills and Abilities:
Familiarity with issues related to homelessness and substance use
Knowledge of withdrawal symptoms
Ability to maintain good customer service in fast paced environment
Ability to work with addictive clients in a community health setting is essential
Ability to maintain strong professional boundaries
Understanding of Trauma-Informed Care principles and service provision
Good communication skills teamwork and attitude
Multicultural awareness
Ability to adapt; flexibility
Available to work shifts on short notice

Other:
Pass required background checks
Must have a valid Washington State drivers license and reliable transportation with current insurance.
Must obtain an AAC (Counselor Agency Affiliated Registration) within two weeks of orientation

How to Apply:
If you are ready to take the next step in your career and join a company that values your contributions we would love to hear from you!

Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.

Join us at Valley Cities and be part of a team that is dedicated to making a difference every day. We look forward to welcoming you on board!

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal state or local laws. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.