IT Analyst, Global IT Support
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT financial and HR business services to all business areas within the company.
Role purpose
The IT Analyst is mainly responsible for the overall health & smooth running of IT infrastructure at Hydro location(s) with the purpose to ensure business users gain maximum benefits from those systems. This goal shall be achieved by full adherence to Hydro global IT architecture standards & global and local operational processes as well as by maximizing the leverage of Global IT operational services and tools. As an IT professional of Hydro Global Business Services the IT Analyst serves as GBS IT interface to the location business customers. As such shall in any IT related decision making he/she promote Global ITstandards and in general standardization of IT tools to the business.
What we offer you
- Working at the worlds only fully integrated aluminum and leading renewable energy company
- Diverse global teams
- We provide you the freedom to be creative and to learn from experts
- Possibility to grow with the company
- Attractive benefit package
What you will be doing
- Taking active part in incident resolution
- Working with global support teams to resolve both IT infrastructure and application related issues
- Installing or participating in installation of IT infrastructure components applications and any other relevant tools used at the location(s)
- Monitoring and maintaining location specific infrastructure and applications following standard operating procedures
- Take active part in location-specific and global IT projects
- Maintaining user accounts within the locally supported applications.
- Acting as location representative of GBS IT professionals
- Taking part in IT change management flows
- Troubleshooting IT infrastructure incidents and application errors diagnosing and solving hardware/softwarefaults
- Maintaining the location(s) specific part of the active directory
- Follow global architecture- security- and operational standards and policies
- Maintaining location specific IT documentations within your area of responsibility
- Prioritizing work and operating with compliance of GBS IT Service Level Agreements
What will make you successful
- Min. 1-2 years work experience on the field of IT Infrastructure
- IT Technician qualification is a must; IT Engineer or equivalent is preferred
- Fluency both in the native language of supported location (Danish) and in English is a must
- Showing eagerness to learn and further develop yourself professionally
Equal opportunities
At Hydro we believe diversity makes us stronger. We welcome diverse experiences and perspectives and invite all qualified candidates to apply. We review every application fairly and strive to provide equal opportunities for everyone to grow and succeed.
Apply before: 31/03/2026
If you have any questions please contact:
Recruiter
Janka Csaky
Required Experience:
IC
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
About Company
Hydro is a leading aluminium and renewable energy company that builds businesses and partnerships for a more sustainable future. We have 33,000 employees in more than 140 locations and 40 countries.
