Head of IT and Operations (cybersecurity, legal, GDPR)
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description
Head of IT and Operations (cyber security GDPR legal) NGO
Newly created role
Are you a strategic and peoplecentred IT and Operations leader looking for a role with real organisational impact
Charity People are seeking a Head of IT and Operations to join a leading NGO to oversee the global IT infrastructure operational systems and organisational compliance.
You will guide a highperforming team drive service excellence and ensure robust secure and efficient processes across all departments.
This is an exciting opportunity for a collaborative leader who thrives in a hybrid multioffice environment and enjoys balancing handson problem solving with strategic planning.
There will be overseas travel involved.
Salary: 65598 - 67000 per annum
Hybrid: You will be office based twice a week.
Key Duties & Responsibilities
- Lead the overall IT and operational strategy ensuring robust efficient systems and seamless user support across all locations.
- Oversee IT service delivery including KPIs/SLAs digital security service desk management and hardware/software deployment.
- Ensure reliable cloud infrastructure management business continuity and disaster recovery planning.
- Develop and implement organisationwide operational policies compliance processes and health & safety procedures.
- Act as a focal point for data protection security management and global legal compliance activities.
- Manage budgets suppliers contracts and thirdparty service providers for both IT and operational functions.
- Provide inclusive peoplefocused leadership to the IT and operations teams championing culture collaboration and continuous improvement.
Person Specification
- Extensive experience in IT and operational leadership including managing remote and inperson teams.
- Strong technical background (infrastructure cloud networks SaaS/IaaS) with proficiency in Microsoft 365 environments.
- Exceptional organisational planning and prioritisation skills with the ability to manage change in a dynamic environment.
- Skilled communicator with strong stakeholdermanagement experience and a collaborative mindset.
- Experience managing budgets suppliers and businesscritical systems such as CRM HR website and finance platforms.
- Strong analytical problemsolving and decisionmaking abilities with a customerfocused approach.
Timelines for the role:
Role will be closing on 3rd March 2026
First stage interview w/c 9th March 2026
Second stage in person w/c 16th March 2026
Candidates shortlisted for this role will be required to answer three questions which will be submitted along with the CV.
Charity People is a forward-thinking inclusive organisation that actively and deliberately promotes equity diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of backgrounde.g. age disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Required Experience:
Director
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
