Advanced Field Service Engineer
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
The Advanced Field Engineer is a senior-level technical expert responsible for installing maintaining and troubleshooting complex medical systems providing advanced technical support and mentoring junior engineers. This role requires deep technical knowledge strong problem-solving skills and the ability to work autonomously while ensuring customer satisfaction and operational excellence.Location - Main: Mazowieckie additional: Łódzkie Warmińsko-Mazurskie Podlaskie
Job Description
Activities & Responsibilities
Install and configure a range of medical equipment proficient in several modalities.
Perform complex corrective maintenance and installations.
Conduct root cause analysis with a 360 approach considering internal and external factors.
Apply basic application knowledge to support clinical workflows.
Utilize strong knowledge of power grounding and digital systems.
Actively promote and use remote diagnostic tools; contribute to the ROLE team.
Serve as a role model in administrative tasks and follow-up (including debriefing parts KPI tracking).
Participate in local Level 2 escalation team supporting Technical Lead Engineers.
Leverage customer knowledge to assist with contract and on-demand revenue growth.
Lead communications with customers and act as escalation point for concerns including installations.
Contribute to EHS policy improvements.
Own customer issues from dispatch to resolution engaging team members as needed.
Lead instruct and coach less experienced Field Engineers.
May lead basic projects.
Technical Knowledge & Hard Skills
Significant experience as a Field Service Engineer for Medical devices.
Expert in one modality and proficient in at least one other.
Advanced troubleshooting and system integration skills.
EHS champion with safety-first mindset.
Knowledge of Lean & Continuous Improvement principles.
In-depth knowledge of all processes and tools related to the role.
Trained and updated in all mandatory training.
Strong written and verbal communication skills.
Basic business acumen and understanding of key financial drivers.
First-level project management skills.
English: Read understand and hold conversations.
Behavior & Soft Skills
Embrace company cultural behaviors.
Technical curiosity to learn and solve problems.
Strong collaboration and one-team mindset.
Ability to manage difficult conversations effectively.
Sense of priority and urgency.
Rigor organization and efficient time management.
Listening skills and composure.
Ability to embrace change and help others adapt.
Coaching and mentoring mindset.
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#LI-AO1
Pay Range
For Poland based positions Annual Salary Range:PLN-PLNPlacement within this range depends on:
Relevant skills and qualifications
Prior job-related experience
Internal equity considerations (alignment with colleagues in similar roles) e.t.c.
We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.
Benefits & Rewards
In addition to base salary our employees have access to a comprehensive package of benefits and allowances which may include:
Health & wellness coverage
Retirement and or savings plans
Allowances or benefits to support role requirements (e.g. mobility transport or role-specific needs such as a company car or allowance where applicable)
Work-life balance support (e.g. flexible working leave programs)
Recognition and incentive programs aligned with performance and company success
The exact benefits package depends on the role location and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage.
Performance Bonus: Details to be shared during offer discussions
Additional Information
Relocation Assistance Provided: No
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
GE HealthCare provides digital infrastructure, data analytics & decision support tools helps in diagnosis, treatment and monitoring of patients
