Senior Key Account Specialist

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

KEY ACCOUNT SPECIALIST IMMUNOLOGY

Based in Varna BULGARIA

Overall purpose of job:

He/She handle sales (marketing/commercial) tasks in order to achieve the companys objectives to ensure attaining targets via an objective balanced and fair presentation of the companys medicines.

Essential duties and responsibilities:

Preparation and follow-up of visits

Develop and maintain trust relationships with a portfolio of major KOLs

Serve as the link of communication between key KOLs and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Play an integral part in generating new relationships with HCPs

Double visits with company employees in other positions to all events and physicians where medicines may need to be presented because of the subject-matter

Organizing planning and managing the daily number of expected visits frequency of visits in line with the categorization

Daily reporting obligation in the iCONNECT system

Looking for new customers new opportunities

Liaise with HCPs who work in the accounts in his area who belong to the prescribed target group and with the partners who play a part in realizing the sales objectives (e.g. opinion leader pharmacies nurses)

Making speeches departmental presentations

Organizing events representing the company at congresses

Regular maintenance of the database targeting

Classifying customers into accounts organizing activities knowing the customers role within the account while relying on it

Knowing the market and the activities of the competitors forwarding information to the managers

Drawing up written reports specified by the Sales Manager on time and making oral reports

Financial discipline settlements made accurately and precisely on time

Knowledge of the product knowledge of TA knowledge of technical literature

Knowledge of therapeutic and financing protocols in connection with the TA

Rational investment of the financial assets promotional budget entrusted to him compliance with this limit and appropriate administrative records

Safekeeping and maintenance of the assets entrusted to him

Active participation in the cycle and sales meetings after sufficient preparation

Active participation in the trainings

Compliance with deadlines and SOPs

Other features of the job:

accurate timely compliant work and task follow up;

ethical behaviour in line with J&Js Credo values is required;

he/she should have up-to-date knowledge and keep existing company procedures and related rules; detailed knowledge of HCBI SOPs is a must.

Ensuring safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met

Ensuring HCC and Legal requirements are fully understood appropriately managed and complied with when planning and executing daily duties / projects

Ensuring inspection readiness with respect to personal training compliance and availability of a recent CV and individualized job

Job Requirements:

Requirements (knowledge education skills):

Education: University / Bachelors Degree or Equivalent preferably in a relevant medical discipline

Experienced in ethical promotion of innovative treatment options (min. 2 years)

• Experience in sales and providing solutions based on customer needs

Location and mobility: 10% office/home based and 90% travels

Positive attitude to change if needed ability to challenge status quo

Excellent communication skills (oral business writing presenting and listening)

Native local speaker and fluent English knowledge of both spoken and written

High level of ethical standards in business

Honest trustworthy personality

Professional experience from pharmaceutical business environment

result-oriented thinking; strong customer focus and service-oriented personality; proactive attitude; sense of urgency; open for innovations; open for changes; good organizing skills; strong analytical and numerical skills; convincing communication skills; good presentation and business writing skills; ability to understand and interpret the market customer and internal environment

high level of ethical standards in business; conformity to the rules; compliance with healthcare related laws and regulations

good computer skills

compliant driver

Organisational Behaviours:

In addition to individual role responsibilities employees are expected to deliver against key organisational behaviours. These are:

LIVING OUR CREDO

Demonstrate and inspire the behaviours that reinforce Our Credo.

Serve as a role model for making Credo-based decisions

Create a trusting collaborative and ethical work environment

Maintain the highest standards of quality compliance and accountability

Champion programmes and initiatives that support our environment and communities

CONNECT

Develop deep insights into the needs of our patients customers markets and communities.

Cultivate external relationships and partnerships

Be insight-driven to uncover unmet needs

Forge internal collaboration across the company

SHAPE

Drive innovation; anticipate and shape industry and market changes to advance health care.

Translate insights into viable products and solutions that create value

Challenge the status-quo; lead and adapt to change

Take and manage appropriate risks

DELIVER

Deliver results by taking personal accountability and inspiring and mobilising others

Empowering people to act with speed agility and accountability

Demonstrate a global and company-wide mindset

Balance short and long-term strategic choices

LEAD

Create an environment where leadership and talent development is top priority.

Take ownership for talent acquisition performance and development of self and others

Maximise the power of diversity and inclusion

Engage in transparent and constructive conversations

Core competencies required for this role:

The employee is obliged to become familiar with and master the working practices adopted by the company and perform his/her work accordingly. Based on the instructions of his/her supervisor the employee shall perform all tasks not included in this job specification according to the best of his/her knowledge which fall within his/her scope of activities in view of their nature or which he/she can be expected to perform regarding his/her capabilities. The employee agrees that the tasks and expectations stated either orally or in writing by his/her supervisors constitute part of his/her position.

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Preferred Skills: