Part-time Administrative Assistant

JOB SUMMARY
Responsible for assisting with the day-to-day operations including overseeing administrative
tasks facilitating communication between staff and clients coordinating with clinicians and
supervisor to ensure a professional clinic environment. This is an administrative position
working Monday-Thursday 12noon-4pm. At times more hours may be available.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty
satisfactorily in a timely manner. The requirements listed below are representative of the
knowledge skill and/or ability required. Must have strong communication and interpersonal
skills and the ability to manage multiple priorities as well as managing a fast-paced
environment. It is vital that this person have the aptitude to work collaboratively as needed on
projects the ability to work independently and possess outstanding attention to detail as well as
excellent time management skills.
Education and/or Experience
Minimum of a GED or high school diploma; previous experience in clinic operations;
knowledge of behavioral health services and experience in maintaining program and service
accuracy.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Ability to stand reach lift
bend kneel stoop climb push and pull items weighing 25 pounds or less; manual dexterity;
auditory and visual skills; ability to follow written and oral instructions and procedures.
Job Duties
Serve as the first point of contact for those seeking HHI services therefore presenting
with excellent customer service skills
Oversee the front office area including phone and door coverage
Answer incoming calls and refer them to the correct staff members; take detailed
messages as needed
Manage Caseload Report
Greet guests as they enter the building
Draft letters and support correspondence as needed
Assist in rescheduling clients as necessary and manage appointment
reminders

May assist therapists in group and class appointment management and cancellations;
uploading documents and other administrative duties as assigned
Prioritize assigned tasks and responsibilities with the knowledge that flexibility is
often required
Follow all agency policies and procedures as well as those of regulatory bodies;
monitor programs to comply with state and CARF standards
Other duties as assigned
I have read and understand the expectations of my position. I have had the opportunity to ask my
supervisor questions pertaining to my job. I believe I am able to perform all listed job functions. I
understand that all matters concerning HHI and the HHI clients and staff are confidential. I agree
to comply with the job description and all laws regard confidentiality including Federal
regulations governing Confidentiality of Alcohol and Drug Abuse Patient Records 42 CFR Part
2 and the Health Insurance Portability and Accountability Act of 11996 (HIPAA) 45 CFR parts
160 and 164.
Per insurance requirements employees must be at least 21 years of age and have a valid drivers
license.
I understand that all employees of Harbor House Inc. (HHI) are at-will employees. This means
the term of employment is for no definite period and may be terminated by the employee or by
HHI at any time for any reason in accordance with established personnel policies.

Required Experience:

Junior IC