Workplace Experience Ambassador
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves
- Deliver exceptional personalized customer experiencesby warmly welcoming colleagues and visitors and fostering a first-class workplace atmosphere
- Manage and update digital workplace tools including the MyDay App and content screens to support seamless digital services and wayfinding
- Maintain high standards of the workspace overseeing daily operations such as opening/closing minor maintenance and coordination with the Facilities Management (FM) team
- Act as the primary on-site point of contact proactively addressing questions resolving issues and guiding colleagues on workplace services and etiquette
- Promote Future of Work (FOW) behavioursby encouraging collaboration community engagement and adoption of new workplace practices across teams
- Build strong relationships with stakeholders understand team needs and tailor support to enhance day-to-day workplace experience
- Plan promote and execute community events and engagement initiatives(e.g. World FM Day Office Experience Surveys) aligned with Customer Experience strategy
- Develop communication materials and manage online interactions including posters event collateral and responsive engagement on digital platforms
Interested An ideal candidate would need to have the following qualifications
Desired experience and technical skills
Required
- Prior experience infacilities management workplace services corporate concierge or a client-facing hospitality role(e.g. luxury hotels premium serviced offices or high-end retail) is highly preferred
- Strong interpersonal and communication skills with a natural ability to build rapport and deliver exceptional service
- Proactive adaptable and service-mindedable to thrive in a dynamic evolving workplace environment
- Willingness to learn digital workplace tools (e.g. MyDay App); formal technical experience not required as training will be provided
- Candidates with ahospitality or facilities backgroundare especially encouraged to apply as they will be well-positioned for on-the-job development in this ambassador role
Location:
On-site Hong Kong SAR ChinaIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Google Docs
- Serving Experience
- Retail Sales
- Android
- Product Demos
- Event Planning
- Events Management
- Event Marketing
- Dancing
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
