Medical Assistant Float

Welcome to Cherry Health - video about Cherry Health

Float Medical Assistant Full Time (Grand RapidsBased Multi-Site Support)

Cherry Health is seeking an on-site Medical Assistant to float between our clinic locations to provide coverage for vacations sick leaves and other staffing needs. This role is ideal for an MA who enjoys variety adaptability and supporting multiple teams across our organization - travel between clinics is expected.

Why This Role Is Unique

• Variety in your day-to-day: Experience different clinical environments while supporting a broad range of patient populations.

• Accelerated skill growth: Build strong clinical skills through exposure to primary care pediatrics womens health behavioral health and specialty services depending on assignment.

• Supportive environment: Youll be highly valued by clinic teams who rely on your flexibility and expertise.

• Mission-focused impact: Help expand access to quality care throughout our FQHC network.

Where Youll Float

• This role primarily supports Cherry Health clinics located in the downtown Grand Rapids area.
• In addition float coverage may occasionally be needed at our clinics outside of GR:
• Hastings MI clinic
• Greenville MI clinic

Schedule

This is a full-time 40-hour-per-week on-site position. Work hours will fall within the standard clinic hours of the site you are supporting that day.

What Youll Do

• Room patients complete vitals immunizations and point-of-care testing
• Support providers with clinical procedures and documentation
• Deliver culturally competent trauma-informed care
• Adapt quickly to the needs workflows and pace of different clinics
• Maintain a positive team-focused approach as you integrate across sites
• Full job description /posting is below.

Overview of Position:

Under the direction of the RN Supervisor or Site Manager the Medical Assistant supports the patient by actively participating in the interdisciplinary care team and assists providers in the delivery of primary care services.

Must adhere to the organizational Policies Procedures Code of Ethics and all licensing and accreditation standards of the position. Must represent the organizations Mission in all actions and communications.

Essential Duties and Responsibilities:

• Complete chart preparation for each patient including review of population health management system (e.g. Care Sentry) updating incomplete orders and referrals and gathering other information as required (such as hospital records). Record information in the EHR.
• Manage clinic flow by greeting patients determining needs and directing patients to the examining room.
• Follow rooming procedures including inquiring about recent ER/hospital visits taking vital signs completing screening tests and health maintenance orders as identified in the chart preparation. Record in the EHR.
• May perform medication reviews including removing short-term medications (e.g. antibiotics) from the medication module.
• Prepare for and assist providers with examinations and procedures completing necessary cleanup afterward.
• Implement provider orders including blood draws ECGs labs dressings treatments refills and routine testing procedures. Document results in the EHR as appropriate.
• Prepare specimens for transportation complete necessary forms and arrange for transportation.
• File patient information and assist with medical records responsibilities.
• May administer high-risk medications/injections following established program/site guidelines.
• Manage all aspects of the vaccine program including storage and handling inventory management ordering and reporting.
• Appropriately manage telephone inquiries and conduct patient callbacks as assigned (excluding patient triage).
• Assist nurses and providers with incoming patient healthcare information.
• May be responsible for approving timecards in the time and attendance system as directed by the supervisor.
• Adhere to universal precautions and Cherry Health policies.
• Understand and adhere to Cherry Healths compliance standards as outlined in Cherry Healths Corporate Compliance Policy Code of Conduct and Conflict of Interest Policy.
• Stay informed about all pertinent federal state and Cherry Health regulations laws and policies and adapt to any changes or modifications.
• May precept medical assistant apprentices externs or new employees as needed.
• Represent Cherry Health at community events job/recruitment fairs and other engagements as requested.
• Other duties as assigned.
  

Skills / Knowledge / Abilities:

• Basic Life Support/CPR certification.
• Maintain professional conduct with providers peers families and the community.
• Ability to perform routine healthcare tasks enter data and generate reports in the EHR.
• Ability to effectively coach train and mentor others.
• Ability to work sensitively with patients undergoing treatment in stressful situations.
• Ability to follow directions and work effectively with both professional and paraprofessional staff.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Basic typing skills and proficiency with computer software systems.
• May require travel to other sites based on program/site needs.
  

Competencies:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning
  

Education / Licenses / Certificates:

• Completion of an accredited Medical Assisting program and/or attainment of one of the following certifications:
  • CMA (Certified Medical Assistant) certification through the American Association of Medical Assistants.
  • RMA (Registered Medical Assistant) certification through American Medical Technologists.
  • CCMA (Certified Clinical Medical Assistant) certification through National Healthcareer Association.
  • NCMA (National Certified Medical Assistant) certification through National Center for Competency Testing.
  • ARMA (Advanced Registered Medical Assistant) certification through the American Registry of Medical Assistants.
  • NRCMA (National Registered Certified Medical Assistant) certification through the National Association for Health Professionals.
• Completion of an in-house specialties training program including competency in using all organizational electronic health record templates.
  
  

Experience:

• 1-2 years of previous medical assisting experience preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
  

Physical Requirements:

• Possible exposure to patients/clients with illnesses and/or infections.
• Frequent telephone and computer use requiring manual dexterity for writing and computer use.
• Sitting standing or walking for extended periods of time.
• Specific vision abilities required by this job may include close vision distance vision and the ability to adjust focus.
• May require bending squatting or kneeling and lifting up to 50 pounds.
• Use of Personal Protective Equipment (PPE) as required.
  

Client Population Served:

May serve all patient populations.

The essential functions of this position must be able to be accomplished with or without accommodations. The above statements are intended to describe the general nature and level of work being performed by employees in this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

Who we are:

Cherry Health Michigans largest Federally Qualified Health Center (FQHC) operates in six counties across the state is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations Cherry Health focuses on removing barriers expanding access and delivering comprehensive quality health care services to underserved communities regardless of an individuals insurance status or ability to pay. We provide primary care dental vision behavioral health pharmacy services substance abuse services residential re-entry services school-based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated coordinated care to improve health and personal well-being.

Our Values:

• Collaboration Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism Create a positive work environment where we care accountable for our decision our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race color religion gender national origin age disability genetic information marital status height weight sexual orientation gender identity or status as a covered veteran in accordance with applicable federal state and local laws or any other protected category.