Inbound Sales Representative Vancouver

About Us

At Prenuvo we are on a mission to flip the paradigm from reactive sick-care to proactive health care. Our award-winning whole body scan is fast (under 1 hour) safe (MRI has no ionizing radiation) and non-invasive (no contrast). Our unique integrated stack of optimized hardware software and increasingly AI coupled with the patient-centric experience across our domestic and global clinics have allowed us to lead the change against we caught it too late again.

We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software automation and AI. We are looking for Inbound Sales Representatives to join our growing teamat ourVancouver Head Office. The role operates a 40hr work week. However our current team rotates shifts to provide coverage and this may include working mornings evenings and some weekends

This is a crucial role for our Sales team - you will be responsible for handling incoming inquiries from potential customers who are interested in the companys products or services. They should be able to answer questions and provide information about our services as well as identify the needs of the customer. Our patients wellbeing is our top priority!

The scope of work for an inbound sales representative typically includes a range of tasks related to managing and converting incoming leads into sales while also building and nurturing relationships with potential customers. The key difference between inside sales and inbound sales is the source of the lead or contact. Inside sales reps reach out to potential customers while inbound sales reps handle incoming inquiries from potential customers.

To succeed in this role you will need to be highly customer-focused and have a combination of technology proficiency communication persistence sales and emotional intelligence skills along with a strong work ethic and a willingness to continuously learn and improve.

Work Schedule & Location Requirement
This role follows a phased in-office onboarding and hybrid work schedule at our Vancouver office (V6B 6A7):

• First 2 weeks: Full-time in office
• Following 1 month: 3 days per week in office
• Ongoing: 2 days per week in office

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in peoples lives!

What Youll Do

• Provide excellent customer service to members through various channels including phone email and chat.
• Handle a large number of incoming inquiries (over the phone live chat and emails) from potential customers who are interested in the companys products or services. They must be able to answer questions and provide information about the products or services as well as identify the needs of the customer.
• Provide detailed product information and address any concerns or objections the customer may have.
• Manage leads in the companys CRM system. This may involve entering and updating lead information assigning leads to the appropriate sales representative and tracking the status of leads through the sales pipeline.
• Follow up with potential customers who have expressed interest in the companys products or services. This may involve sending follow-up emails making follow-up phone calls and nurturing the relationship with the customer.
• Meet sales targets and quotas which may be set on a weekly monthly or quarterly basis.
• Collaborate with the sales team to identify new sales opportunities and strategies to increase revenue. This may involve participating in team meetings sharing insights and feedback and collaborating on sales strategies.
• Use established systems and structures to convert leads to sales
• Have a willingness to take on other tasks and projects as they arise

What Youll Bring

• Industry experience in customer support telesales and customer success is an asset
• Experience with customer interaction lead generation and closing deals
• Youre self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• Youre reliable and self-motivated - excited by fast-paced work and are able to work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients coworkers management and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Ability to multitask and prioritize in a fast-paced environment.
• Professionalism - you will personify the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality
• Exceptional time management skills exhibiting sound judgment and the ability to multi-task is paramount
• Results driven mindset and ability to work under pressure towards achieving sales targets and quotas.
• Ability to adapt to changes in the industry the company or the sales process as well as being open to new ideas and approaches.
• Youre passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking bias for action disciplined experimentation and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• Were always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of whats ahead in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors seeking clarity or peace of mind. We are proud of our impact on our patients lives and we wont stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on peoples lives and their health
• We believe in preventative healthcare for everyone including our team - Prenuvo provides free whole-body scans to each team member
• Growth opportunities are at the heart of our people journey were doing big things with bright minds - there is no single path to success it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect share and socialize
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health dental vision including Mental Health coverage to support you and your family
• The total compensation for this role includes a base salary of $40000 with a discretionary bonus of up to and over $20000 OTE in local currency

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Please be advised that official communication from our recruitment team will only come from our authorized domain . If you are contacted by a recruiter please ensure their email address ends with @. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent please report it immediately to .

Required Experience:

IC