Job Description
Are you excited by building strong customer partnerships and making an impactinan omnichannel environment
Bring your commercial curiosity and customer focus to the table and help drive omnichannel sales by owning smaller grocery customers end to end while contributing to more complex accounts through collaborationanalysisand strong execution!
Please note:This position will be based in our LEGO Sales Office inMilan andwill follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is not offered.
The closing date for applications will beWednesday 18th March 2026.
Core Responsibilities
Responsibility for the day-to-day management of a portfolio of small-size Customers in line with defined commercial guidelines
Support the management ofadditionalkey Customers under the guidance of a Senior Account /Channel responsible
Create and implement Joint Business Plans with Customers to support sustainable business growth
Collaborate and coordinate various business functions to implement specific customer plans and support corporate initiatives
Collaborate with external partners and field force to strengthen commercial plans and execution
Accurately support sales planning and investment tracking using company tools contributing to increasing return on investment
Ensure excellence in the execution of campaigns and commercial initiatives for managed Customers
Support the management of ad hoc projects or processes as
Manage individual development strengthening core commercial competencies and staying updated on market and channel trends
Play your part in our team succeeding!
The LEGO Italy Omnichannel Sales team is a cohesive and dynamic teamrepresentinga significant share of Italy Consumer Sales andthe majority ofItaliancustomers. This means we have a strong responsibility to buildaccurateand ambitious plans and to deliver long-term mutual value with ourcustomersin order tomeet Business Unit goals.
As an Account Manager you will support Omnichannel Sales growth by owning smaller customersend-to-endwhile contributing to more complex accounts helping translate the LEGO Groups strategy into concrete commercial execution.
Do you have what it takes
Some years of experience in FMCG retail sales trademarketingor related commercial roles
Solid understanding of customer management fundamentals and commercial processes
Strong analytical skills with the ability to work confidently with sales data importantmetricsand forecasts
Ability to plan prioritize and manage multiple activities in a structured way
Effective relationship-building skills with a collaborative approach to internal and external partners
High levelof accountability and ownership
Clear and professional communication skills
Proficiencyin Italian and English both written and spoken
Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if youre interested in this role we encourage you to apply as soon as possible.
Whats in it for you
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount We know youll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible youll be rewarded through our bonus scheme.
Workplace - When you join the team youll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.
Thank you for sharing our global commitment to Childrens Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO team today.
Required Experience:
Manager
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