Business Intelligence Mgr
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Job Location:
Orange, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Sonrava Health is a rapidly expanding network of Dental practices focused on delivering high-quality accessible dental care. We harness data and technology to drive performance optimize operations and improve patient outcomes. Our BI team empowers operational and executive leadership with actionable insights across functions including clinical performance financial planning marketing analytics and patient experience
The Business Intelligence (BI) Manager will lead the design development and delivery of business intelligence solutions that inform strategic and tactical decision-making. This role will work closely with cross-functional stakeholders (Operations RCM Finance Clinical Quality Marketing IT) to translate business needs into analytical solutions. The BI Manager will also oversee a small team of analysts and ensure data quality governance and ongoing refinement of reporting practices.
Responsibilities
Data & Insights Leadership
- Lead the planning prioritization and delivery of BI projects dashboards and reports supporting key performance indicators (KPIs).
- Translate business questions into analytical requirements and BI solutions for operational and executive teams.
- Partner with stakeholders across the organization to understand needs and deliver
- Act as a trusted advisor by identifying opportunities to leverage data for improved outcomes and efficiency.
- Facilitate requirements gathering solution design discussions and user acceptance testing.
Technical & Analytical Execution
- Develop maintain and evolve dashboards and reports using BI platforms (Power BI and SAS).
- Guide data extraction transformation and loading (ETL) processes to ensure reliable accurate data pipelines.
- Perform root-cause analysis and deliver data-driven recommendations to improve performance in areas such as patient volume revenue cycle office productivity and marketing ROI.
Team Leadership & Development
- Manage and mentor BI analysts and data specialists; provide coaching performance feedback and training.
- Establish standards best practices and documentation for BI processes and team practices.
Governance & Quality
- Champion data governance ensuring consistency in metrics definitions and data integrity across systems.
- Monitor BI solution adoption and usage; iterate and improve to enhance value and user satisfaction.
Strategy & Continuous Improvement
- Contribute to the BI and analytics roadmap aligned with organizational strategy.
- Evaluate and recommend enhancements to BI tools processes and architecture.
- Stay current with Power BI features healthcare analytics trends and data visualization best practices.
Qualifications
- Bachelors degree in Data Science Analytics Business Intelligence Computer Science Business or related field (Masters preferred).
- 10 years of experience in business intelligence data analytics or related roles preferably in healthcare or large multi-site operations.
- 3-5 years of experience in managerial leadership
- Hands-on experience with business intelligence tools such as Power BI SAS software Sequel SilverTableau etc
- Strong SQL skills and comfort working with relational databases and ETL frameworks.
- Strong Excel skills
- Experience leading analytics projects and delivering insights to senior leadership.
- Excellent communication skills and ability to translate complex data into narrative reports.
Preferred Qualifications
- Prior management experience with mentoring and performance management.
- SAS enterprise and ETL experience.
- Healthcare operations experience (revenue cycle clinical marketing analytics).
- Familiarity with enterprise data warehousing cloud platforms (AWS/Azure/GCP) and modern data stack tools.
What We Offer
- Comprehensive benefits (Medical Dental Vision 401(k) PTO)
- Career development and training opportunities
Required Experience:
Manager
Key Skills
About Company
Western Dental acquires Blue Hills Dental and it's offices located in Northern and SouthernCalifornia as part of the purchase from Guardian Life Insurance Company of America.
