Call Center Service Agent (ON-SITE)
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
NorthStar Memorial Group is seeking a Call Center Service Agent at Restland Funeral Home in Dallas TX. Here we believe in empowerment. Our open-door policy means your voice is heard and your ideas matter. We foster an environment where youre encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member were driven by a shared commitment to excellence.
Responsibilities
- Answer incoming calls and route them to the correct department
- Handle customer inquiries complaints and issues
- Provide pricing to client families and schedule appointments
- Management of the service/appointment calendar
- Walking families through the next steps after a passing has occurred
Qualifications
- 1 years of experience in a customer service environment
- High School Diploma or equivalent
- Excellent communication and customer service skills
- Basic computer knowledge (Windows MS Word MS Excel internet)
- This is NOT a REMOTE position.
Compensation
- $20.00/hr.
Benefits
- Medical Dental and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status
Required Experience:
Unclear Seniority
Key Skills
About Company
NSMG - NorthStar Memorial Group represents the nation’s finest funeral, cemetery, cremation & memorialization locations. We've evolved & led the industry.
