Service Advisor

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profile Job Location:

Cincinnati, OH - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Service Advisor

Were looking for a Service Advisor to be the main point of contact between our customers and service team. Youll greet customers document vehicle concerns communicate technician recommendations and ensure a smooth transparent service experience from start to finish.

Second Shift:

2:30 pm - 10:00 pm (Monday through Friday)

8:00 am - 5:00 pm (Every third Saturday)

Salaried Position plus commission

What We Offer

  • 401(K)
  • Dental Insurance
  • Employee discount
  • Health Insurance
  • Health Savings Account
  • Life Insurance
  • Paid Time Off
  • Vision Insurance
  • Disability Insurance
  • Paid Training

Key Responsibilities

  • Greet customers and open repair orders
  • Communicate technician recommendations
  • Present estimates and get service approvals
  • Keep customers updated on vehicle status
  • Coordinate drop-off and pickup
  • Close out service tickets and review work performed

Qualifications

  • 13 years in a dealership or service role
  • Basic knowledge of vehicle systems
  • Excellent communication and customer service skills
  • Experience with DMS software (a plus)
  • Valid drivers license

Work Details

  • On-site fast-paced environment
  • Frequent walking and standing
  • Light lifting (up to 25 lbs)
  • Occasional exposure to noise or outdoor conditions

About Beechmont Automotive Group

Beechmont Automotive Group is a leading service provider in the Cincinnati area committed to excellence in automotive repair and customer care. We value teamwork integrity and growthand were proud to support our employees with the tools and training they need to succeed.

Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic under applicable laws.

Employment is contingent upon successful completion of a motor vehicle report (MVR) check and drug screening.


Required Experience:

Unclear Seniority

Service AdvisorWere looking for a Service Advisor to be the main point of contact between our customers and service team. Youll greet customers document vehicle concerns communicate technician recommendations and ensure a smooth transparent service experience from start to finish.Second Shift: 2:30 ...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

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Lot Tech/Porter Beechmont Automotive Group is currently seeking a reliable and motivated individual to join our team as a Lot Tech/Porter. This position plays a...

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