Systems Technician
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Job Location:
Addison, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you ready to make an impact Join Integris where integrity meets innovation! Be part of a team thats redefining IT services by leading with People First.
Integris is a leading IT solutions provider offering high-touch services that clients love. Our team of highly experienced local professionals delivers best-in-class solutions including dedicated vCIOs specialized security and compliance advisory services and a 24/7 help desk. As we rapidly expand across the country both organically and through partnerships with like-minded managed IT service providers (MSPs) we remain committed to identifying the best talent available to play a crucial role in transforming IT services for our clients.
Job Summary
The role of the Integris Systems Technician (ST) is responsible for providing frontline technical support for single end-user level issues encompassing personal computer printer and Windows application matters. The Systems Technician serves as the initial point of contact for client technical assistance managing inquiries received through email or the client portal. The ST may execute their responsibilities from the service desk or the field. .
Job Responsibilities
- Manage service intake via email and the client portal.
- Conduct basic troubleshooting for non-complex issues within single-user system environments.
- Document troubleshooting activities accurately within the ticketing system.
- Support Professional Services with client onsite deployment as needed.
- Adhere to established client support documentation.
Job Qualifications
Education/Certification Requirements:
- Possession of CompTIA A Certification.
- Possession of Microsoft 365 Fundamentals.
- High School Diploma/GED or equivalent qualification.
Experience Requirements:
- Preferably a minimum of 1 year of service-related experience.
- Basic infrastructure and troubleshooting skills
- Valid drivers license required.
At Integris we value our team members and offer comprehensive benefits including:
- Medical Dental and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
Join us in shaping the future of IT services while making a positive impact on our clients and communities.
Integris is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender pregnancy sexual orientation gender identity age familial status disability genetic information or any other protected class under applicable federal state and local laws.
Required Experience:
IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Optimize your IT strategy with Integris. From cybersecurity to consulting, we provide the support you need to drive business success and compliance.
