Data Analyst, L&C Strategy and Operations Data Analytics and Technology Focus

Join our LCG Operations & Strategy analytics team to build enhance and maintain the analytics dashboards and data foundations teams and leaders use to run the business every day. Youll turn complex data from our Azure data lake into clear automated Power BI visualizations and insights that drive decisions unlock efficiencies and strengthen this role youll own endtoend solutionsfrom designing new tables and SQL logic to managing permissions across Power BI and SharePointwhile applying Python for deeper analytical and forecasting methods. Youll also explore and apply emerging Generative and Agentic AI tools to accelerate insight generation automate repeatable analytics tasks as well as enhance dashboard and data development and quality assurance workflows. Youll gain broad exposure to senior stakeholders modern Azure tooling and bestinclass delivery practices in a supportive global hybrid work environment.

Position Responsibilities:

Partner with Stakeholders to develop intuitive user-based solutions that resonate with and are embraced by non-technical users. Leveraging strong communication skills and a growth mindset to ensure solutions address both macro and micro perspectives is critical. Specific elements of these solutions include:

• Building enhancing and automating advanced Power BI dashboards optimizing data models/DAX refresh pipelines and deployment pipelines; implement and maintain row/objectlevel security.

• Adapting dashboards based on stakeholders analytics needs and continuous maintenance of the analytics and technology stream assets.

• Performing data preprocessing transformation and analysis across multiple sources/datasets to develop comprehensive insightdriven dashboards that support effective decisionmaking for senior leadership.

• Designing and creating new tables and views; write performant SQL to model transform and validate data sourced from the Azure data lake (e.g. ADLS Gen2) for analytics use.

• Developing reliable automations (e.g. data refresh orchestration parameterized datasets alerting) and establish monitoring to ensure dashboard/data SLAs.

• Managing permissions and access controls across Power BI workspaces/datasets/reports and SharePoint sites/libraries to meet leastprivilege and audit requirements.

• Using Python (pandas scikitlearn notebooks) for advanced analytics such as forecasting segmentation anomaly detection and feature engineering package findings into reusable assets.

• Leveraging Generative AI tools (e.g. Copilot Azure OpenAI) to accelerate analysis generate documentation support exploratory analytics and streamline development workflows.

• Identifying opportunities to embed GenAI-driven automation into data pipelines reporting processes and stakeholder deliverables.

• Using GenAI-based assistants to enhance SQL Python and Power BI development efficiency while maintaining governance and quality standards.

• Developing and leading requirements gathering workshops and training sessions for the development and implementation of relevant solutions that incorporate change enablement and user design principles

Required Qualifications:

• 4 - 5 years of professional experience in data analytics or business intelligence.

• 4 years building advanced Power BI solutions (data modeling complex DAX Power Query RLS/OLS deployment pipelines).

• 4 years writing SQL (joins window functions performance tuning) and 3 years working in an Azure data lake environment.

• Demonstrated experience creating new tables/views and preparing curated datasets for reporting and analysis.

• Proven track record automating dashboards (e.g. scheduled refreshes pipelinebased deployments alerts) and managing permissions at workspace/dataset/report levels.

• Experience administering SharePoint sites and managing permissions (site/library access groups links sensitivity).

• Proficiency with Python for analytics (data wrangling modeling visualization) and documenting code/notebooks.

• Bachelors degree in data/computer science Engineering Analytics or a related field.

• Familiarity with Generative AI tools and workflows (e.g. Microsoft Copilot Azure OpenAI ChatGPT) to accelerate analytics prototyping or documentation.

• Demonstrated stakeholder management and engagement skills: translating business needs and questions into data and analytical requirements and delivering clear actionable visualizations and insights.

• Flexibility to work outside of regular work hours as required to accommodate needs of global stakeholders

Preferred Qualifications:

• Experience with Azure analytics services (e.g. Fabric Synapse Databricks) Delta/Parquet formats and lakehouse patterns.

• Familiarity with data governance and cataloging (e.g. Purview) data quality validation and lineage documentation.

• CI/CD practices for BI (source control with Git/Azure DevOps environment promotion release management).

• Exposure to Power Automate or orchestration tools for BI/ops automation comfort with REST APIs for admin tasks.

• Experience using GenAI tools to enhance BI development create automated documentation or accelerate code and data model generation.

• Understanding of prompt engineering concepts and how to safely apply GenAI in enterprise data environments.

• Experience designing centralized solutions that address the needs of global teams with differing constraints and perspectives

When you join our team:

• Well empower you to learn and grow your skills. Youll gain handson exposure to enterprisegrade GenAI as we integrate GenAI into our analytics operating model.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping a future oriented operating model.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.