The OpsTech Solutions (OTS) organization provides world-class IT services for Amazons fulfillment centers and transportation networks worldwide. Within OTS the Supply Chain organization ensures that Amazon operations sites have the tech equipment that they need when they need it. We are seeking for a dynamic organized self-starter to join our Operations Team as a Process Assistant supporting our flagship Rapid Asset Deployment site RAD1.
This role is based out of RAD1 in Antioch Tennessee. The standard hours of operations for the site are Monday Friday:
1st Shift: 6:00am-2:30pm
2nd Shift: 8:00am-4:30pm
3rd Shift: 8:30am-5:00pm
4th Shift: 10:30pm-7:00am
The Process Assistant is assigned to the Area Manager holding responsibilities specific to the different Fulfillment Center areas. This role also provides hands-on support to our Associates Area Managers support agencies and Operations and IT Managers in RAD1.
Key job responsibilities
Support and work in assigned department. as required
Support daily management of department duties including allocating labor leading meetings assigning job duties and communicating with internal and external suppliers
Provide vacation coverage for Area Managers
Provide policy follow-up and attendance tracking (duties do not extend to discipline)
Track and report labor hours
Assist the floor as an associate resource training associates and verifying SOP compliance
Ensure successful area performance through tracking reporting and feedback of associate performance
Participate in Operational Excellence initiatives in some capacity
Fill in as needed with production duties
Fully understand workflow and daily production goals
Review and update SOP as required
Assist in keeping work area clean and organized
Identify and address safety hazards within the work area
Coach associates to work safely at all times
Participate in safety initiatives
Additional duties as assigned
- 1 years of Microsoft Office products and applications experience
- 1 years of Microsoft Office (Word Excel and Outlook) experience
- high school diploma or equivalent
- High school or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
- Work 40 hours/week and overtime as required
- 2 years of Microsoft Office (Word Excel and Outlook) experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at TN Antioch - 23.00 - 24.00 USD hourly