Treatment Coordinator
Conshohocken, PA - USA
Job Summary
Who We Are
At Diamond Braces we believe everyone deserves a healthy confident smile. Our mission is to provide affordable accessibleorthodontic care with a focus on top tier service - what we call the AAA Experience. Every day we live by our promise:No Smile Left Behind.
Treatment Coordinator
Ready to make smiles your business
JoinDiamond Bracesas a Treatment Coordinatorand help patients start their journey to a confident healthy smile. This is a people-first results-driven role where your success is measured by how many patients your help begin treatment.
Why Youll Love Diamond Braces
At Diamond Braces we invest in your growth. Youll get the tools training and support you need to grow your career and achieve your goals - all while making a real difference in peoples lives.
What Youll Do
- Convert consultations into starts:Meet or exceed monthly conversion goals by helping patients begin treatment.
- Educate patients: Explain options and show the long-term benefits of orthodontic care in simple friendly terms.
- Build trust: Use strong communication and active listening to answer questions and make patients feel confident in their choices.
- Manage appointments: Keep the schedule running smoothly to reduce wait times and improve the patient experience.
- Verify insurance: Confirm eligibility explain coverage and guide patients through financial details clearly.
- Support the clinical team:Work closely with doctors and staff to deliver seamless patient care.
- Adapt and assist:Step in where needed to keep the office running efficiently.
- Maintain cleanliness and organization: Keep your workspace neat and safe for patients and team members.
What Makes You a Great Fit
- Experience in sales retail or customer service.
- Excellent communication and people skills.
- Comfort using computers and office software.
- Goal-oriented mindset with a passion for helping others.
- Bilingual (a plus).
- Previous experience in a dental or medical office is an advantage.
Benefits:
- Performance-based bonus opportunities.
Health dental and vision insurance.
401(k) retirement plan with company match.
Paid time off (PTO).
- Discounted orthodontic care for you and your family.
- Career growth and leadership opportunities.
Job Type:Full-time
Compensation: Pay range starting at $18.00 an hour; final offer will be determined by experience skills and qualifications.
Job Location:In-person; local travel between offices may be required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm) Friday (8:30 am - 5 pm) Saturday (8:30 am - 4 pm)
Required Experience:
IC
About Company
Diamond Braces offers world-class braces & Invisalign at affordable prices up to 30% lower than the national average. Lifelong smiles for NY, NJ, & CT families!