Customer Service Representative- Syracuse, NY
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Job Location:
Syracuse, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
Full-Time Hybrid After Training $20/hour
Looking for a fast-paced role where organization and communication skills truly matter
Were hiring a Customer Service Representative to manage high-volume calls and emails coordinate Independent Medical Evaluations (IMEs) and serve as a key liaison between clients attorneys and claimants.
What Youll Do:
- Schedule and coordinate IMEs
- Communicate with clients and claimants
- Manage medical records via WCB portal
- Coordinate translation & transportation services
- Resolve inquiries with accuracy and professionalism
What Were Looking For:
- Strong multitasking & time management skills
- Professional phone presence
- Detail-oriented and organized
- Proficiency in Microsoft Word & Outlook
Why Join Us
Hybrid flexibility after training strong benefits package 401(k) with match tuition & student loan assistance paid parental leave and no on-call responsibilities.
Apply today to join a team where your attention to detail makes a real impact.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Orchard Nurse Case Management joined The IMA Group in 2021, a recognized industry leader in workers’ comp, disability, liability and employer solutions.
