Business Support Co-ordinator (Redeployment 22650)

• Suffolk Fire and Rescue Service
• Address: Wattisham Training CentreWattisham IP7 7RA- Onsite
• Salary: 28598 per annum (pro rata part time)
• Hours: 20 hours per week
• Contract: Permanent (part-time)

At Suffolk County Council collaboration is at the heart of what we do. As a Business Support Coordinator in the Operation Training Team youll work with colleagues and partners to build trust share ideas and deliver services and training that make a significant lasting impact on the community.

Reimagine the possibilities.

Your role and responsibilities

• As a key member of the Operational Training Team you will provide specialist admin support as well as acting as first point of contact to internal and external customers when handling general enquiries.
• You will need to be able to coordinate the admin work to support our fire training instructors ensuring that information is correct and recorded effectively liaising with other agencies when required.
• Ability to maintain and update database records with sensitive information and adhering to data protection guidance is essential.
• The provide administrative support to projects in the department

You will need

• A high level of computer literacy including Microsoft Office applications and we-based systems
• To be comfortable learning and using new digital systems and applications
• Organisational skills to prioritise own workload and meet deadlines.
• To share knowledge and expertise to assist in the development and delivery of projects.
• A confident communicator who can:
  • provide advice and guidance on a range of issues.
  • represent their team internally and externally.
  • build and use relationships effectively.
• To demonstrate a positive attitude commitment and enthusiasm.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

• The Operational Training Team deliver acquisition and maintenance courses to all Suffolk Fire and Rescue Service employees year-round.
• We are a highly motivated and progressive team who are always looking for new ways to improve the way we work.
• The work we do has a direct impact on the ability of Fire and Rescue crews to respond to emergencies and effectively resolve incidents
• We work at a recently built modern training centre which promotes an inclusive collaborative environment with open office spaces and a large communal kitchen and break area.
• All members of staff have open access to a well provisioned on-site gym.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Michael Edmondson-Bloom for a casual conversation. You can reach them by callingor emailing.

If you want to apply for a secondment read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply

Step 1 - Read theJob and Person Profile (JPP) (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 -Complete theSupporting Statement template answering the following questions (no more than 250 words per question)

1. Describe your experience managing complex digital or administrative systems. How did you ensure accuracy in your work and have you contributed any improvements or alternative processes to enhance system performance or efficiency
2. Tell us about a time when you had to complete multiple tasks within strict deadlines. What systems or methods did you use to ensure accuracy and timeliness
3. Provide an example of how youve supported colleagues in other departments to achieve shared objectives or complete a project. What was your specific contribution and how did it benefit the wider team
4. Describe a situation where you had to explain complex information clearly to someone who was not familiar with the subject. How did you ensure they understood

Step 4 -Upload a CV (without name and personal details).

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling.If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date:11.30pm 11 March 2026

Interview date: Week commencing 30 March 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.#LI-Onsite