Senior Revenue Operations Manager (mwd)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Your mission
Your goal is to own the entire expansion engine for our existing customer base. This isnt about writing marketing copy; its about thesophisticated execution of commercial transitions.You will identify exactly who is ready for an upgrade design the logic for their specific contract configuration and automate the process so that Expansion happens at scale without manual friction.
You are the bridge between theCommercial Value Storyand theHard Dataof our contract base.
What Youll Do
Architect Expansion Campaigns:Own the end-to-end execution of price increases basket transitions and upgrades
ARR upside analysis: Identify baselines within the installed base that can be targeted for a price increase upsell- or cross-sell campaign based on their contract specifics. Use SQL python and postgres as technical tools and be comfortable with a complexe landscape of legacy contracts varying legal environments multiple currencies diverse product baskets
Automate the Lifecycle:Design and implement the logic that moves a customer from a campaign communication to an automated contract renewal. Youll ensure these changes find their way into our systems without breaking the renewal process
Design Self-Service Paths:Build the technical and logical guardrails that allow customers to expand their own contracts (upsells cross sells) via self-service ensuring the data syncs perfectly with our financial reporting
Partner with BI & Finance:Serve as the technical counterpart to the BI team. Youll ensure that every expansion action is correctly reflected inBooked ARR reportingand overall data structures
Own the System Evolution:We currently host our data inOdoo but a migration is on the horizon. You will be a key stakeholder in designing the data architecture for our future target system
Measure Everything:You arent finished until the report is in. Youll support delivering KPIs like Churn Analysis Expansion Targets and Email Hit Rates providing a clear ROI on every campaign
Your profile
The Technical Core:You are highly proficient inSQLandPostgres. You can usePythonto automate data workflows and manipulate complex data sets
The Data Mindset:You have a profound understanding of contract and sales order data structures. You see the connection between a legal clause and a data field
Commercial Sharpness:You understand the Value Story. You know how to translate a technical upgrade into a loyalty-driving customer communication
Hands-on Strategy:You are a doer who thinks like an owner. You can design a 12-month roadmap but are equally happy getting your hands dirty in a database on a Friday afternoon
Experience:Youve likely spent 5 years in RevOps SalesOps or a Technical Finance role within a B2B SaaS environment
How Well Know Youre The One
In your first 90 days youll have mapped our current Odoo contract structure identified three high-value expansion cohorts and designed an automated communication-to-renewal workflow that requires zero manual intervention from the Sales team.
Why us
- The chance to make a decisive impact and shape the future of a dynamic fast growing tech company while growing with your tasks and responsibilities
- Flexible and family-friendly working conditions in a stable environment
- With the wide range of sports and wellness offers from Wellpass you can choose from over 9.000 sports and wellness offers
- A agile team that embodies autonomy and fast decision making within flat hierarchies
- A unique corporate culture where we emphasize equity diversity and inclusion
- A wide range of education and training opportunities
- Fully remote work or high flexibility between mobile work and an office in one of the most beautiful central district of Munich
- An attractive salary
- Regular onsite events of all sorts (Company Outings Team events Checkmk Conference Conference After Party and more) in a familiar atmosphere
You can get insights about at: us
We are a dynamic fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us high autonomy and flat hierarchies are not just words on paper but everyday life. With us you dont work as one of hundreds or on purely theoretical questions but have an immediate positive influence.
With our product we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way!
Required Experience:
Manager
Key Skills
About Company
We are the creators of Checkmk, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as an open-source and commercial edition. We are a strong team of software developers and DevOps, open-source enthusiast ... View more
