ITSM ServiceNow Support Analyst

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:
We are looking for an ITSM professional with strong experience in Incident Management and excellent communication skills. The candidate will be responsible for handling service incidents ensuring timely resolution and maintaining high service quality standards.

Mandatory Skills:

Strong ITSM background with hands-on experience in Incident Management

Excellent oral and written communication skills

Optional / Good to Have Skills:

Experience in ServiceNow scripting and Flow Designer

Knowledge of ServiceNow Analytics and Reporting

Basic understanding of ITIL processes

Job Summary: We are looking for an ITSM professional with strong experience in Incident Management and excellent communication skills. The candidate will be responsible for handling service incidents ensuring timely resolution and maintaining high service quality standards. Mandatory Skills: ...