Account Manager Aviation & Space
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Role
As an Account Manager Aviation & Space you will support all aspects of placement and ongoing service for WTW Aviation clients including large and complex multinational accounts. This role is highly executionfocused and requires strong client management project coordination and stakeholder engagement skills in a fastpaced environment with significant administrative and coordination responsibilities.
While prior insurance experience is beneficial we are open to candidates without an insurance background who can demonstrate strong experience in client management project management and stakeholder coordination along with a genuine interest in learning the insurance industry and committing to professional licensing.
Key Responsibilities
- Support risk management analysis including new business renewals and claims reviews
- Assist with policy documentation including updating contracts endorsements and bespoke policy wordings as required
- Support all phases of the new business renewal and remarketing process including preparing applications obtaining quotes and creating client proposals
- Prepare and submit policy change requests to carriers and proactively monitor their status through completion
- Review policy documents for accuracy and completeness
- Respond to client requests promptly including coverage questions and requests for reports (e.g. claims data)
- Assist with resolving client carrier and vendor accounting matters including invoicing discrepancies fee reviews and collection/remittance coordination
- Support invoicing of policy premiums including compliance with locally admitted requirements where applicable
- Ensure adherence to WTW and regulatory procedures including the Willis Towers Watson Excellence Model (WEM)
- Manage multiple priorities simultaneously while maintaining a high standard of accuracy and service
- Build and maintain strong working relationships with internal teams clients carriers and external partners
- Contribute to the growth of practice office and firm
- Deliver prompt professional customer service in a highvolume clientfocused environment via email and phone
- Actively support WTWs values and business objectives
Responsibilities
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Qualifications
The Requirements
- Bachelors degree required ensuring the ability to learn complex concepts and complete professional examinations
- 3 years of relevant experience either:
- In the insurance industry (brokerage or insurer) or
- In a client-facing project-driven role with significant administrative coordination and stakeholder management responsibilities
- Strong client management and organizational skills with the ability to manage multiple workstreams and competing priorities
- Demonstrated ability to work effectively with multiple stakeholders and navigate complex coordination needs
- A proactive can-do attitude with a willingness to learn develop and grow within the insurance industry
- Commitment to obtaining the required Insurance Brokerage License within 90 days of joining
- Aviation experience is an asset but not required
- Proficiency with Microsoft Word Excel PowerPoint and Outlook
- Strong written and verbal communication skills
- Ability to work independently while also collaborating effectively within a team
- High attention to detail and the ability to always maintain confidentiality
- Proficiency in English and French both written and oral
Artificial Intelligence (AI) tools may be used in the process to screen assess or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
Equal Opportunity Employer
Required Experience:
Manager
