Office CPAP Coordinator
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Job Location:
Saint Louis, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Park Nicollet is looking to hire an Office CPAP Coordinator to join our Health Care Products team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service clinical and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination. Management and triaging of department phone calls is a major component of this role.
Work Schedule:
M-F 8:30AM 5PM
Required Qualifications:
Education Experience or Equivalent Combination:
One or more years of sales/customer service experience in a DME or business environment with high service standards required.
Experience managing customer service issues via telephone
Knowledge Skills and Abilities:
Analytical data entry and mathematical ability
Moderate to advanced computer working knowledge (i.e. Windows Word Excel and Outlook)
Ability to multitask and coordinate projects
Phone customer services skills
Proven proficiency in the operation of the following: Telephone; Personal Computer (Utilizing Applicable Software); Calculator; Printer; Photocopier; and FAX Machine.
Preferred Qualifications:
Education Experience or Equivalent Combination:
Associate degree or bachelors Degree preferred.
Advanced degree in relevant medical field (e.g. coding medical administrative) preferred.
Experience with inventory management electronic health care management software merchandising and performing retail transactions preferred.
Four (4) years clerical/data entry experience preferred.
Prefer previous medical and customer service experience at a Durable Medical Equipment company.
Licensure/ Registration/ Certification:
NA
Knowledge Skills and Abilities:
Sales and customer service training a plus.
Knowledge of sleep therapy supplies and equipment product lines and insurance guidelines for reimbursement is desirable.
Knowledge of medical customer service is beneficial.
Advanced working knowledge of electronic medical record systems is beneficial.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance dental insurance a retirement program time away from work insurance options tuition reimbursement an employee assistance program onsite clinic and much more!
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care ... View more
