Patient Liaison Officer Healthwise
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Duties & Responsibilities
- To ensure that guests are greeted courteously.
- To be readily available at all times to deal with problems or complaints.
- To ensure that front of house area has been serviced and maintained to the standards laid down by the Company.
- To ensure effective liaison between front of house and back of house departments.
- To ensure effective and speedy service.
- To ensure that enquiries messages are dealt with courteously and efficiently.
- To ensure that all Front of House areas are clean and tidy at all times.
- To carry out systematic checks of all Front of House areas for maintenance requirements repairs or refurbishing ensuring that these are actioned without delay.
- To circulate regularly throughout all Front of House areas maintaining a high profile with guests and staff.
- To monitor trends within the industry and make suggestions how these could be implemented.
- Visit patients daily to record meal choices diet needs allergies and cultural or religious preferences.
- Capture and communicate patient meal orders accurately and on time to the catering team.
- Confirm special diet instructions with nursing staff to ensure clinical compliance.
- Check patient trays for accuracy and presentation before delivery.
- Record patient feedback and report trends to the Catering Manager.
Required Experience:
Unclear Seniority
Key Skills
About Company
Tsebo provides Integrated Workplace Management Solutions, helping clients across industries create safe, efficient, and innovative environments. Visit now.
