Join us and celebrate the beauty of human experience. Create for happier healthier lives with love for nature. Together with passion and imagination we deliver food innovations craft inspired fragrances and develop beauty and wellbeing solutions that help people look and feel good. Theres much to learn and many to learn from with more than 16000 employees around the world to explore ideas and ambitions with.
In Brazil work with our empowered experts to stretch your skills and unlock opportunities. Every day your creativity your personality and your contributions will shape our future making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Join us as our nextRegional Quality Excellence Expert reporting to our Head of Quality for LATAM. You will help strengthen Givaudans customer-focused quality culture across Latin America. You will connect global and local teams to ensure our products processes and partnerships meet the highest quality standards enhancing customer satisfaction and building trust with our top global clients.
Location: Mexico (Cuernavaca/CDMX) or Argentina (Buenos Aires)
In this exciting role you will:
Review Customer Quality Agreements manage approval or derogation processes and ensure documentation availability across global teams.
Support regulatory and commercial teams with customer-related quality escalations and specification change requests.
Participate in quality discussions with local/regional customer representatives (forums S&OPs and other meetings).
Develop tools and dashboards to improve customer quality experience communication and accountability.
Coordinate and support customer audits including documentation reviews report consolidation and corrective action tracking.
Participate in regional and global quality meetings contributing with performance updates goals and improvement programs.
Be an escalation point for key customer quality issues in LATAM ensuring problem resolution and communication.
Oversee document control and lifecycle management for regional quality systems ensuring compliance with global standards and audit readiness.
Support vendor programs complete auditees prepare reports managing follow-up actions and communicating findings to relevant teams.
Help maintain regional certification and audit programs (e.g. FSSC) managing contracts and compliance documentation.
Monitor and report progress on LATAM quality improvement projects.
Required Qualifications:
Bachelors degree in Food Science Chemistry Engineering or related field.
Minimum 5 years of experience in Quality Management.
Customer-focused mindset with analytical and problem-solving abilities.
Knowledge of quality systems (ISO FSSC) and audit practices.
Fluency in English and Spanish.
Familiarity with quality management platforms (SAP OpenText Reliance etc.).
Additional Qualifications:
Experience in Quality Management in food industries.
What We Can Offer You:
Medical and Dental plan for you and your dependents.
Private Pension Plan.
Life Insurance.
On-site restaurant.
Free Parking or Charter or Transportation Voucher.
GymPass.
Daycare Assistance (for women with children up to 5 years and 11 months);
Pharmacy Assistance (medicine paid through payroll);
Employee Assistance Program - specialized assistance and guidance in legal psychological financial and social matters - 100% Confidential.
At Givaudan we value diversity and believe that a variety of perspectives enhances our workplace. We are committed to creating an inclusive environment for all employees. We want to hire individuals with disabilities different ethnicities and genders and are committed to ensure equal opportunities for all employees and support their success.
#LI-Onsite
At Givaudan you contribute to delightful taste and scent experiences that touch peoples lives. You work within an inspiring teamwork culture where you can thrive collaborate and learn from other talented and passionate people across disciplines regions and divisions.
Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees customers and embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Givaudan captures the essence of the moment, bringing you memorable flavours and fragrances to be enjoyed throughout the day. We maintain our leadership position – approximately 25% of our industry’s global market share – by challenging ourselves daily, inspiring our partnerships acro ... View more