Medical Services Assistant

Posting Summary
Rutgers the State University of New Jersey is seeking a Medical Services Assistant for the Medicine Department within New Jersey Medical School. The Medical Services Assistant ( MSA ) is to provide medical assistance to nurses and physicians in the overall care of patients including technical procedures such as phlebotomy and intramuscular and subcutaneous injections. The MSA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. Among the key duties of the position are the following: Participates in the care of the patient under the direct supervision of the Physician and in collaboration with the healthcare team. Performs related and delegated tasks which includes requests for prescription refills taking and relaying messages directing patient flow and running errands. Identifies self-learning needs related to job description and seeks out appropriate resources to meet learning needs. Schedules patient appointments including outside physicians and hospital/ancillary services. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Maintains a high level of professional responsibility and performance.

Overview
New Jerseys academic health center Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students providing clinical care and conducting research all with the goal of improving human health. Aligned with Rutgers UniversityNew Brunswick and collaborating university wide RBHS includes eight schools a behavioral health network and five centers and institutes that focus on cancer treatment and research neuroscience advanced biotechnology and medicine environmental and occupational health and health care policy and aging research. Our faculty are teachers clinicians and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine dentistry pharmacy public health nursing biomedical research and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the stateat Rutgers UniversityNew Brunswick including Piscataway; and at locations in Newark Scotch Plains Somerset Stratford and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick Newarks University Hospital in Newark and other affiliates. Through this community of healers scientists and scholars Rutgers is equipped as never before to transform lives.

Preferred Qualifications
At least one (1) year of related experience in a medical office setting preferred. NJDHSS HIV counselor certification strongly preferred. Knowledge of Newark community preferred. Bilingual skills (English/Spanish) preferred.