DOD Program Manager
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Job Location:
New Berlin, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Technical Metal Specialties is looking to expand their team at New Berlin WI.!
Why join the team at Technical Metal Specialties
We are 100% employee owned along with a climate-controlled building! Technical Metal Specialties automatically contributes 3% into your 401k. We also have a competitive paid time off plan along with 10 paid will receive 20.0 hours of PTO when you start.
1st Shift/Full-Time: Monday through Friday 8:00am to 4:30pm
With experience make up to $74480 per year.
Summary
Under the direction of the Sales and Engineering Manager develops and maintains successful business relationships with assigned Department of Defense (DoD) customer accounts. Conducts or facilitates the activities supporting sales and customer service including requests for quote purchase order processing investigation and resolution of customer complaints. Coordinates customer services and orders with engineering purchasing accounting production quality and shipping.
Essential duties and Responsibilities include the following. Other duties may be assigned.
- Oversees plans and coordinates multiple related projects by managing timelines resources and communications with customers both internally and externally
- Has strong understanding of customer specific terminology specifically acronyms that are used particularly by DOD customers
- Completes required documentation and uses customer specific websites to submit documentation
- Coordinates quality requirements and shipping schedules with outsourced vendors.
- Prepares for and facilitates customer quality audits and all customer quality requirements.
- Performs all essential duties of a Customer Sales Representative
- Confers with customers by phone email and on-site visits to become familiar with contacts and products. Creates and maintains good working relationships to ensure high customer satisfaction. Working with customers evaluates satisfaction with TMS products and organizational efficiency makes recommendations for improvement and participates in improvement process.
- Receives and tracks requests for quotes. Obtains and submits price quotes from TMS Engineering group and participates in project reviews.
- Confirms prices and estimated delivery to customer. Follows up on quotes to determine price competitiveness. Edits interprets analyzes and enters new customer order data into ERP.
- Confers with department supervisors as required to determine progress of work and to provide information on changes in processing methods received from quality or engineering departments. Verifies ship dates based on order backlog and other factors.
- Revises schedule according to work order specifications established priorities and production capacity. Understands negotiates and plans for customer schedule and engineering changes including recovering the costs associated with change as necessary.
- Investigates and resolves customer complaints regarding damaged or late shipments and assists in resolving rejected shipment.
- Creates edits releases cancels closes or reopens shop orders for the manufactured components of the assigned customers products.
- Other assigned tasks as needed
Qualifications and Education Requirements:
Perform this job successfully the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associates degree from two-year college or technical school; or three to five years related work experience; or equivalent combination.
Two years experience in manufacturing processes preferably metal fabrication machining and welding.
Ability to read CAD drawings and technical specifications
Strong knowledge of DOD and military vendors requirements and processes preferred.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- $25000 company paid life insurance
- Company paid Short Term Disability
- Voluntary Life and Long-Term Disability
- Voluntary Cancer Critical and Accident insurance
- Paid Time Off
- 10 Paid Holidays
- 401K
- Hiring Bonus - 20.0 hours of PTO
- Quarterly Incentive Pay Plan
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
