Desktop Support

Lake Forest, CA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Title: Desktop Support
Location: Lake Forrest IL
Duration: 6 month contract to hire

Job Description:

Strong communication and customer service skills
Prior help desk experience
Management of different databases
Troubleshoot and provide end-user support for security issues through the Remedy HelpDesk system.
Answering incoming calls to the HelpDesk and generating Remedy tickets and routing the tickets to the correct groups
Manage network printers creating/deleting IPP printers and modifying html files to reflect the printer s location at the site.
Interact with different IT groups and other non-IT business units primarily changing passwords and assisting users to a successful login.
Manage and monitor all new software received by the company.
Provide all aspects of systems administration on the multiple application databases for company production including but not limited to create modify delete; provide access to various application access based on job responsibilities

Best Regards

Suman (Sue)

Technical Recruiter

Global Business Ser 4u Inc.

Mobile: 1

Email:

Web:

USA: 1755 Park Street Suite 200 Naperville IL 60563

Position Title: Desktop Support Location: Lake Forrest IL Duration: 6 month contract to hire Job Description: Strong communication and customer service skills Prior help desk experience Management of different databases Troubleshoot and provide end-user support for security issues thro...