Technical Business Analyst

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: GA TECH Technical Business Analyst

Job type: Contract-Hybrid

Duration: 6 months Extension

Location: Atlanta GA 30332

Shift: 8am to 5pm

Job Description:

This role requires an advanced knowledge of various documentation processes business system architecture and associated technologies advanced skills in data organization and analysis problem solving systems documentation and report writing as applied within assigned system(s). Additionally this role requires skills in functional leadership and cross communication between functional user and technical groups the ability to manage work on multiple projects with competing priorities effective analytical and presentation skills excellent organization time management skills and professionalism.

Technical systems and tools frequently utilized include:

Salesforce CRM

Marketing Cloud

IT Business Management

Miro

Microsoft 365 suite

Responsibilities:

Provide ongoing user support including troubleshooting and resolution of more complex Salesforce issues.
Strengthen Salesforce reporting capabilities by creating advanced reports and dashboards including use of cross filters and custom report types.
Build optimize and integrate advanced Marketing Cloud features such as: - Cloud Pages to support digital communication needs and data capture workflows
Collaborate with Marketing Advising and Digital Communications teams to translate business needs into scalable Salesforce/Marketing Cloud solutions.
Ensure data quality and consistency across Marketing Cloud and Salesforce including troubleshooting list/segment issues and automation behavior.
Document processes enhancements and recommendations to support ongoing operational excellence.

Skill Required :

Salesforce Certified Business Analyst
Salesforce Certified Administrator
Demonstrated Salesforce Trailhead knowledge/ranking

Preferred Qualifications:

Salesforce Platform App Builder
Salesforce Marketing Cloud Email Specialist
Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams.

Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you dont need to know all the answers you must have the curiosity to find them.

Project Management: Experience with project management tasks including requirements of writing and review flow and process diagramming and wireframing.

Salesforce Technical Knowledge: Understanding Salesforce skills including AppExchange data management reports and dashboards and Marketing Cloud or other similar CRM systems

Job Title: GA TECH Technical Business Analyst Job type: Contract-Hybrid Duration: 6 months Extension Location: Atlanta GA 30332 Shift: 8am to 5pm Job Description: This role requires an advanced knowledge of various documentation processes business system architecture and associated te...