Technical Support Technician

Ocean Ridge, FL - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Technical Support Technician Ocoee FL

Job Responsibilities:

Installs and configures computer hardware software systems mobile devices printers and scanners
Assists in coordinating audio/visual setups and video conferencing support
Perform pre-meeting audio/visual system checks and provide live support for executive and VIP meetings
Monitors and maintains computer systems using company-provided tools like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
Identify and diagnose hardware software or network-related problems and identify a plan to resolve repair or replace resources as needed.
Collaborate and assist with other areas of the IT department on projects and initiatives
Onsite hours of operation are between 7:00 am and 6:00 pm Monday through Friday
Participate in after-hours (evening & weekend) on-call rotation
Perform other duties as assigned
Ability to lift 50 pounds

Must Complete the following Education Experience and Skills Matrices

Education	Degree / Date	University / School
High school diploma or equivalent

Preferred Certifications	Certification # / Date	Certifier / Trainer
Microsoft 365 Certified
CompTIA A or Network
Teams Rooms or AVIXA fundamentals

Required Skills	Years of Experience	Year Skills Last Used	Skill Level (See Below)
IT Enterprise experience is required
Audio/Visual equipment knowledge (Microsoft Teams Rooms certified equipment)
Virtual Meeting Applications (Microsoft Teams Zoom GoTo etc)
Preparation configuration and support of Windows 11 systems Active Directory MECM
Willingness and ability to travel frequently; valid drivers license and reliable transportation required
Ability to learn new systems and software in a fast-paced environment.
Strong problem-solving skills critical and analytical thinking and the ability to adapt to change.
Ability to manage multiple priorities and work independently or as part of a team.
Capacity to perform in high-pressure situations with strong organizational and time-management skills.

Job Responsibilities	Years of Experience	Year Skills Last Used	Skill Level (See Below)
Installs and configures computer hardware software systems mobile devices printers and scanners
Assists in coordinating audio/visual setups and video conferencing support
Perform pre-meeting audio/visual system checks and provide live support for executive and VIP meetings
Monitors and maintains computer systems using company-provided tools like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
Identify and diagnose hardware software or network-related problems and identify a plan to resolve repair or replace resources as needed.
Collaborate and assist with other areas of the IT department on projects and initiatives

Feel free to reach me at

Technical Support Technician Ocoee FL Job Responsibilities: Installs and configures computer hardware software systems mobile devices printers and scanners Assists in coordinating audio/visual setups and video conferencing support Perform pre-meeting audio/visual system checks and provide live ...

Technical Support Technician Ocoee FL

Job Responsibilities:

Installs and configures computer hardware software systems mobile devices printers and scanners
Assists in coordinating audio/visual setups and video conferencing support
Perform pre-meeting audio/visual system checks and provide live support for executive and VIP meetings
Monitors and maintains computer systems using company-provided tools like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
Identify and diagnose hardware software or network-related problems and identify a plan to resolve repair or replace resources as needed.
Collaborate and assist with other areas of the IT department on projects and initiatives
Onsite hours of operation are between 7:00 am and 6:00 pm Monday through Friday
Participate in after-hours (evening & weekend) on-call rotation
Perform other duties as assigned
Ability to lift 50 pounds

Must Complete the following Education Experience and Skills Matrices

Education	Degree / Date	University / School
High school diploma or equivalent

Preferred Certifications	Certification # / Date	Certifier / Trainer
Microsoft 365 Certified
CompTIA A or Network
Teams Rooms or AVIXA fundamentals

Required Skills	Years of Experience	Year Skills Last Used	Skill Level (See Below)
IT Enterprise experience is required
Audio/Visual equipment knowledge (Microsoft Teams Rooms certified equipment)
Virtual Meeting Applications (Microsoft Teams Zoom GoTo etc)
Preparation configuration and support of Windows 11 systems Active Directory MECM
Willingness and ability to travel frequently; valid drivers license and reliable transportation required
Ability to learn new systems and software in a fast-paced environment.
Strong problem-solving skills critical and analytical thinking and the ability to adapt to change.
Ability to manage multiple priorities and work independently or as part of a team.
Capacity to perform in high-pressure situations with strong organizational and time-management skills.

Job Responsibilities	Years of Experience	Year Skills Last Used	Skill Level (See Below)
Installs and configures computer hardware software systems mobile devices printers and scanners
Assists in coordinating audio/visual setups and video conferencing support
Perform pre-meeting audio/visual system checks and provide live support for executive and VIP meetings
Monitors and maintains computer systems using company-provided tools like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
Identify and diagnose hardware software or network-related problems and identify a plan to resolve repair or replace resources as needed.
Collaborate and assist with other areas of the IT department on projects and initiatives