Role: TEMP Infra Design Analyst
Location: Arlington TX (Onsite)
Type: Contract
Day to Day job Duties:
- Provide advanced technical support tend users for hardware software and network-related issues.
- Troubleshoot and resolve complex technical problems with desktops laptops mobile devices and peripheral equipment.
- Assist with the setup configuration and maintenance of end-user devices and applications.
- User Account Management
- Manage user accounts groups and permissions in Azure Active Directory / Entra ID and related systems.
- Support identity and access management across Cloud-based technologies.
- Application Deployment and Management
- Ensure compliance with software licensing agreements and organizational policies.
- Hardware and Software Maintenance
- Perform regular maintenance updates and health checks on end-user hardware and software.
- Coordinate with vendors for hardware repairs replacements and warranty services.
- Documentation and Training
- Develop and maintain technical documentation user guides and knowledge base articles.
- Provide training and user support improve technology adoption and efficiency.
- Customer Service
- Deliver exceptional customer service and timely support tall end users.
- Communicate effectively understand user needs and provide tailored solutions.
Basic Qualifications
- Minimum of 3 years in end-user computing or IT support roles.
- Strong knowledge of Windows and macOS operating systems.
- Minimum of 3 years of Proficiency with Microsoft Office Suite and common enterprise applications.
- Minimum of 3 years of Experience with Active Directory Group Policy and network troubleshooting.
- Excellent problem-solving and analytical abilities.
- Strong communication and interpersonal skills.
- High attention detail and documentation accuracy.
Travel: NA.
Degree: Diploma in Computer Science or Equivalent work experience.
Role: TEMP Infra Design Analyst Location: Arlington TX (Onsite) Type: Contract Day to Day job Duties: Provide advanced technical support tend users for hardware software and network-related issues. Troubleshoot and resolve complex technical problems with desktops laptops mobile devices and periphe...
Role: TEMP Infra Design Analyst
Location: Arlington TX (Onsite)
Type: Contract
Day to Day job Duties:
- Provide advanced technical support tend users for hardware software and network-related issues.
- Troubleshoot and resolve complex technical problems with desktops laptops mobile devices and peripheral equipment.
- Assist with the setup configuration and maintenance of end-user devices and applications.
- User Account Management
- Manage user accounts groups and permissions in Azure Active Directory / Entra ID and related systems.
- Support identity and access management across Cloud-based technologies.
- Application Deployment and Management
- Ensure compliance with software licensing agreements and organizational policies.
- Hardware and Software Maintenance
- Perform regular maintenance updates and health checks on end-user hardware and software.
- Coordinate with vendors for hardware repairs replacements and warranty services.
- Documentation and Training
- Develop and maintain technical documentation user guides and knowledge base articles.
- Provide training and user support improve technology adoption and efficiency.
- Customer Service
- Deliver exceptional customer service and timely support tall end users.
- Communicate effectively understand user needs and provide tailored solutions.
Basic Qualifications
- Minimum of 3 years in end-user computing or IT support roles.
- Strong knowledge of Windows and macOS operating systems.
- Minimum of 3 years of Proficiency with Microsoft Office Suite and common enterprise applications.
- Minimum of 3 years of Experience with Active Directory Group Policy and network troubleshooting.
- Excellent problem-solving and analytical abilities.
- Strong communication and interpersonal skills.
- High attention detail and documentation accuracy.
Travel: NA.
Degree: Diploma in Computer Science or Equivalent work experience.
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