Objective/ Engagement Overview - User Study Proctors:
We are looking for user study proctors to complete data collection for ongoing foundational research informing product design in the Audio and Vision space.
Skills User study proctors:
Excellent communication skills
Organized
Work exceptionally well in a fast-paced environment
Able to multitask between tasks/projects
Familiar with user testing methodologies like interviews surveys observations diary study
Troubleshoot various technical data collection systems
Assumptions:
Candidates must have had relevant experiences from a prior academic/professional role (especially dealing with human research and conducting studies). Good candidates usually come from the following fields:
Human Factors
Human Computer Interactions (HCI)
User Experience/User Interface Research (UX/UI research)
Human Studies on VR/Audio Headsets
Human Physiology Research
Clinical Trial or Studies
Requirements:
Must be able to work at Apple onsite 5 days/week at a secure building in Sunnyvale and/or Cupertino
Must be able to work between 7:30am - 5:30pm as needed by the program
Physical ability to stand and move around for stretches of time
Good manual dexterity
Key Qualifications
Understanding of Human Factors Research and how to appropriately conduct user studies
Ability to use quantitative/qualitative data appropriately to design studies and surveys
Experience managing calendars and scheduling participants efficiently
Pro-level experience with Numbers for other spreadsheet programs
Excellent customer service ensuring a positive and energetic experience for participants
Exercises discretion and respect surrounding user privacy and unreleased products
Nice to have:
Working experience with data analysis methods (Matlab JMP Python R)
Experience with Motion Capture and/or Photogrammetry
Experience with integrated sensors (load cells strain gauges)
Description/Key Responsibilities:
Recruit subjects for studies while being mindful of diversity and inclusion criterion
Facilitate and moderate in-person user studies with complex detailed and dynamic protocols
Provide a positive high energy experience for all participants
Ensure appropriate participant compliance with relevant study protocols documenting any protocol deviations or study issues
Gather quantitative data from study devices and equipment validating the fidelity of captured data
Gather qualitative data from users
Track study progress and participation metrics provide timely updates and proactively raise any study-related issues and challenges that may arise
Communicate day-to-day results statuses and issues pertaining to User Study & Data Collections Projects
Prepare troubleshoot and maintain study device/equipment for data collection efforts
Perform basic troubleshooting on development consumer electronics
Manage user study participant correspondence recruitment scheduling and compensation
Discuss data collection plans issues and next steps with data consumers
Proactively work with data consumers to streamline and improve data collection processes
Oversee study environment setup and maintenance
Assist with basic data processing and visualizations
Distribute surveys review and collate survey responses and other feedback
Support additional user study data collection efforts
Flexibility to run study sessions Monday through Friday between 7:30am - 5:30pm as needed by the program
Work closely with cross functional team members to deploy run and summarize results from the study
Prepare project presentations and communicate findings with key stakeholder and upper management.