QA Lead Manager

Role Onsite Test Lead - Pls help with Vis independent candidates who have been a single point of contact for quality on a client engagement have set QA strategy independently and have LMS or similar SaaS product domain experience.

Location - Onsite - Boston

Role Overview

The Onsite Test Lead will act as the primary QA owner and clientfacing representative for the program responsible for endtoend quality governance test strategy execution stakeholder management and coordination between client teams and offshore QA teams

The role requires deep domain understanding of client platforms strong leadership and ownership of overall QA outcomes across releases

Key Responsibilities

QA Leadership Ownership

Own endtoend QA delivery for the client platform including functional regression automation accessibility and performance testing tracks

Define and maintain test strategy scope and execution plans aligned with sprint and release schedules

Ensure release readiness and quality signoff before production deployments

Should have knowledge in Salesforce Web Automation Accessibility and Performance testing

Should be able to put hands on to the application testing activities

Client Stakeholder Management

Serve as the single point of contact SPOC for QA with stakeholders for the program

Represent QA in client Agile ceremonies including

Sprint planning

Sprint demos and walkthroughs

Defect triage and release reviews

Actively engage with client SMEs on priorities roadmap discussions and risk mitigation

Governance Coordination

Drive QA governance using LTMs managed services model ensuring transparency metrics and adherence to standards

Coordinate closely with offshore QA leads and teams to ensure alignment knowledge transfer and execution efficiency

Track risks assumptions dependencies and constraints as defined in SOWs and raise issues proactively

Quality Engineering Enablement

Guide and review testing across multiple tracks

Functional integration testing

Automation regression

Accessibility testing WCAG 21 AA

Performance testing

Support modernization initiatives including automation acceleration regression optimization and CICD enablement

Mandatory Skills Qualifications

10 -14 years of experience in QA Test Leadership roles

Proven experience as an Onsite Test Lead or QA Lead in enterprise or managed services engagements

Strong understanding of Agile delivery models and enterprise QA governance

Handson exposure review oversight level to

Functional regression testing

Automation frameworks

Accessibility testing

Performance testing

Excellent clientfacing communication and stakeholder management skills

Ability to lead distributed onsiteoffshore delivery models

Good to Have

Experience working under formal SOW based engagements with clearly defined deliverables and SLAs

Familiarity with LTM QA accelerators governance frameworks and metricsdriven delivery

Soft Skills

Strong leadership and decisionmaking ability

High ownership mindset with proactive risk management

Excellent interpersonal and collaboration skills

Ability to build longterm client trust and partnership

Offshore QA Leads and Te

Skills

Mandatory Skills : Accessibility Testing Functional/System Testing Performance Testing -Analysis (Analysing test Results Server StatsBottlenecks tuning and recommendations) Selenium-Java -Testing