Afterhours Travel Consultant, FCM Asia

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

We have an immediate opening for anAfterhours Travel Consultantto join our expanding Afterhours Operations Team.

By joining this team you will have:

An opportunity for EXPERIENCED AFTERHOURS TRAVEL CONSULTANTSto be part of a global travel company with unlimited worldwide career advancement.
Extensive training programs for personal and leadership development
Attractive salary package and benefits on offer

As anAfterhours Travel consultant you will be available during the afterhours on the phone and email online sales and booking service you are all aboutdeliveringamazingtravel experience(D.A.T.E)to our valuable corporate clients to help them resolve their issue during emergency times. You will aim to ensure thatyour clients are your top priorityand make them feel that we are there to help them at every step of the way.

What we need from you

A solid background in travel consulting or airline reservation with demonstrated customer serviceexperience a minimum of 2 years
Previous experience in afterhoursexperience highly desired but not necessary
Contribute to a motivated & supportive team environment
Confident in emergency ticking support
Experience with GDS Amadeus experience being an advantage
Solutions focused mindset and demonstrated ability to resolve problems in a creative manner
Ability to handle irate customers
Excellent verbal and written English language
Willing to work on 24x7 rotational shift

A competitive performance based remuneration package is offered based on experience and skills.

FCM is an Equal Opportunity Employersearching for talented driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!

By joining the FCM team youll discover first hand why were recognised around the world as an outstanding addition our company founder strongly believes the success of our business relies on the success of our people.

If you understand the value of the customer and have what it takes to proactively deliver exceptional service then consider FCM Travel Solutions and take your travel career to the next level!

Work Perks! - Whats in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

Generous remuneration structure and a highly competitive salary

Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself

Work life Balance: We believe in No Leave No Life So have your own travel adventures with paid annual leave

Travel perks: Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons

A career not a job: We believe in our people brightness of future. As a high growth company you will have the opportunity to advance your career in any direction you choose whether that is locally or globally

Enjoy the freedom and flexibilitywith our Flexible Working Arrangement

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it!

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you cant miss in our people or service.

Interested Apply today to explore this amazing opportunity!

#LI-WH1#FCMAS#LI-Onsite

Required Experience:

Contract

We have an immediate opening for anAfterhours Travel Consultantto join our expanding Afterhours Operations Team.By joining this team you will have:An opportunity for EXPERIENCED AFTERHOURS TRAVEL CONSULTANTSto be part of a global travel company with unlimited worldwide career advancement.Extensive t...