Systems Analyst (8748)

TITLE:Systems Analyst

LOCATION: Administrative Service Center

REPORTS TO: IT Systems & Security Manager

DEPARTMENT:Information Technology (IT)

Hours / Work Times

8 Hours Per Day (7:00 a.m. - 4:00 p.m. includes 1 hour unpaid lunch)

260 Days Per Year

Position Duration: Permanent

Classification Group:Professional Technicians (PSE) Class IX

**Click this link to find the salary schedule associated with this positionPSE Large Group Salary Schedule

Salary Placement: New employees will start at the minimum hourly rate in the classification salary range. However employees who have verified prior years of service of similar occupational experience may receive experience credit towards salary step placement.

Evergreen Public Schools (EPS) offers the following to eligible employees who work at least 630 hours in a school year:

• Medical dental vision basic long-term disability basic life and AD&D insurance through School Employees Benefits Board (SEBB).For additional information clickEPS Benefits Information.
• Employees may also be eligible to participate in FSA DCAP HSA FPFSA (w/HDHP) and other supplemental benefits.

Employees may be eligible for employer-employee funded retirement benefits through Department of Retirement Services (DRS).

EPS offers paid holidays and paid time off including but not limited to sick vacation personal religious and bereavement leave. Additional negotiated leave optionscan be found inthe associated Collective Bargaining Agreement (CBA)for this positionPSE Large Group CBA.

We appreciate your interest in employment with Evergreen Public Schools. The most qualified and competitive applicant(s) that possess directly related experience and expertise training and education may be invited to participate in the interview/selection process. As part of the selection process the District conducts confidential reference checks to include former and present employers and also requires a criminal background investigation including fingerprints Click here forFingerprinting Services.

Failure to submit a full application package will result in disqualification.

STANCE STATEMENT:

Evergreen Public Schools are committed to eliminating the predictability of outcomes by demographic group and we strive to be a diverse community of schools that provides each member with the opportunities access resources and support they need to be successful. With this in mind our goal is to recruit hire and retain employees of all racial/ethnic backgrounds who will bring their unique talents and skills into our educational institution to encourage students to thrive academically. Our district aims to provide an equitable and mutually supportive learning and working environment for all students and staff to succeed in a racially and culturally diverse local national and global community.

SUMMARY STATEMENT:

Under the supervision of the IT Systems & Security Manager the Systems Analyst supports district technology operations with a focus on device management endpoint configuration and operational support for district IT initiatives. This role works collaboratively with IT staff to maintain reliable computing environments support enterprise systems and assist in the execution of technology projects that support instructional and operational goals.

ESSENTIAL FUNCTIONS:

1. Communicate effectively with students staff and the general public by telephone via e-mail and in writing.
2. Administer and support mobile and endpoint device management systems including Google Admin Console and Microsoft Intune / Endpoint Manager.
3. Deploy configure and maintain printers and multifunction devices (MFPs) including driver deployment print queue management troubleshooting hardware and connectivity issues and coordination with vendors for service and support
4. Provide technical assistance to IT staff and end users including supporting Windows ChromeOS and IOS (iPads).
5. Assist with IT projects and initiatives including device deployments and refresh cycles systems upgrades and migrations hardware lifecycle management and documentation and process improvement efforts.
6. Collaborate with internal teams vendors and service providers to resolve issues and implement solutions.
7. Travel between district locations as required to provide on-site support.
8. Provide ongoing documentation of IT systems processes and procedures.

OTHER RESPONSIBILITIES:

1. Perform special requests as requested.
2. Perform other related duties as assigned.

PHYSICAL DEMANDS REQUIRED:

MENTAL DEMANDS REQUIRED:

TOOLS AND EQUIPMENT NECESSARY:

Standard office equipment and technology including desktop and laptop computers mobile devices printers telephony systems and enterprise IT tools necessary to perform the essential functions of the position such as management platforms including Microsoft Entra Google Workspace and Active Directory.

MINIMUM QUALIFICATIONS:

(Testing may be required)

1. Experience supporting enterprise or organization IT environments.
2. Working knowledge of Endpoint management (Intune Google Admin or equivalent) and Windows and ChromeOS environments.
3. Familiarity with Active Directory or Entra ID.
4. Experience supporting printers and multifunction devices.
5. Experience in K-12 IT preferred.
6. Experience with Microsoft 365 administration endpoint security or device compliance and scripting or automation such as PowerShell preferred.
7. Experience supporting large scale deployments at multiple sites preferred.
8. Demonstrated strong troubleshooting and documentation skills.
9. Demonstrated strong communication and customer service skills.
10. Demonstrated ability to operate the tools and equipment as listed above.
11. Demonstrated ability to manage multiple tasks and priorities.
12. Demonstrated ability to follow established procedures accurately maintain confidentiality of sensitive information and work effectively as part of a team.
13. Must possess a current valid motor vehicle license and be able to travel from location to location.
14. Must possess a mobile phone with a data plan and be willing to install multi-factor authentication (MFA) applications such as DUO Google Authenticator or Microsoft Authenticator as required for system access.
15. Demonstrated ability to establish and maintain positive relationships with others as part of a team.

KNOWLEDGE SKILLS AND ABILITIES RELATED TO CULTURAL COMPETENCE AND EQUITY:

1. Knowledge/awareness of own cultural identity and desire to learn about the cultural identity of others.
2. Supports a positive school environment that celebrates respects and values diversity where learning is made relevant and meaningful to students of various cultures.
3. Participates in activities and discussions that lead to increased cultural competence.
4. Demonstrates a commitment to equitable outcomes for all students.
5. Ability to recognize each person as a unique individual even as we celebrate their group cultural heritage.
6. The ability and desire to establish positive relationships with persons regardless of race gender physical limitation sexual orientation or religious belief with an active commitment to equal opportunity for all persons.

Nondiscrimination Statement:

Evergreen Public Schools does not discriminate in any programs or activities on the basis of sex race creed religion color national origin age veteran or military status sexual orientation gender expression or identity disability or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination:

Required Experience:

IC