Systems Engineer (macOS)

leet Health & Compliance Checks

Review JAMF dashboards

Patch status

OS version distribution

DDM / compliance signals

Identify:

Devices drifting out of compliance

Failed configuration profiles

Update deferrals piling up

Patching & OS Updates

Manage:

macOS update rings

iOS/iPadOS updates (often more tightly controlled)

Balance:

Security urgency vs. business disruption

If using Nudge:

Tune deadlines user messaging and escalation behavior

Coordinate with Security / IT on timing

Troubleshooting Escalations

These come from:

Service Desk

Security

Endpoint team peers

Examples:

Jamf Connect auth failure

Profile conflicts after an OS update

ABM enrollment edge cases

Devices stuck between classic MDM and DDM states

This person is Tier 3 / final escalation:

JAMF Policy & Configuration Engineering

Create or refine:

Configuration Profiles

Smart Groups

Extension Attributes

Migrate legacy workflows to:

Declarative Device Management

Blueprints

Reduce scripting where Apple-native controls now exist

Modern Apple mgmt less scripting more intent based configuration.

Software Packaging & Deployment

Package third party apps (or manage Patch Policies)

Maintain Self Service catalog:

Keep it clean useful and current

Decide:

Whats silent push vs. user initiated

What updates auto apply vs. staged

ABM & Enrollment Ownership

Manage:

Automated Device Enrollment

Token renewals

MDM server assignments

Coordinate with:

Procurement

Security

Identity teams

Cross Tool Coordination

Use Tanium for:

Deep endpoint visibility

Compliance validation

Security signal correlation

JAMF remains the control plane; Tanium adds insight and enforcement visibility

This person understands where JAMF stops and Tanium starts-thats rare and valuable.

Stakeholder Communication

Explain update behavior to IT leadership

Coordinate OS waves with Security

Translate Apple mechanics into business impact

Top Requirements

(Must haves)

Core Platforms: Advanced management of macOS and iOS/iPadOS in a large-scale corporate environment.

• Apple Ecosystem: Deep expertise in JAMF Pro and Apple Business Manager (ABM).
• Deployment & Config: Proven experience with Configuration Profiles software deployment via JAMF and Jamf Connect/Self-Service.

Modern Management: Hands-on experience with Declarative Device Management (DDM) Blueprints and Compliance Editor.

• Experience with Tanium for endpoint management.
• Experience implementing or managing the Nudge tool for OS updates.

Additional Qualifications

(Nice to Haves)