Product Manager

Malvern, PA - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

In this role you will

Ensure outcomes are aligned with CX objectives and provide strong product management principles with a relentless focus on client needs.
Provide productmanagement services on a product applying functional expertise to improve product results.
Collaborate with cross-functional teams and Client Experience Owners to create best practices that drive significant change to the client experience digital platforms.
Coach product teams towards best practices and learnings.
Partner with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.
Lead the planning development and implementation of product closely with Client Experience Owners and UX to define and analyze markets develop detailed product features and requirements and create a product roadmap to realize the final vision.
Employ a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

Story Readiness and Acceptance Criteria (GWTs)

Document the requirements for key functionsdeconstructing the epic into actionable user storiesin JIRA/Confluence.
Developfeature acceptance criteriafor each of the stories and get them ready for Agile scrum teams.
Work with UX/UIto create or update designs for upcoming sprints.

Product Backlog Management

Translate product roadmap into product backlog Liaise with the Senior Product Manager to ensure that the strategic intent of any solution that is developed meets both the client and business goals.
Manage product backlog Manage adjust for risk and prioritize product backlog with the focus on execution for at-least 3 sprints. Ensure that work items are sequenced according to priorities set by the Senior Product Manager.
Backlog refinement Lead backlog refinement to deconstruct refine and estimate story size add acceptance criteria and enable long term technical planning.
Product Health Manage and prioritize defects technical enhancements along with product features to maintain holistic product health.

Daily Scrum Activities

Be available for the team in allscrum ceremoniesmeetings including standups retrospectives and sprint reviews.
Answer questions from developers and clarify acceptance available to any member of the scrum team at any time to answer any question related to the teams current commitments.
Work with scrum team managers tomaintain a continuous velocity stream ensure quality eliminate escaped defects and motivate the team.

Miscellaneous

Ensure digital platform standards are adhered to
Managingfeedback loop with Client Experience Owners and Senior Product Managers
Help out in case resources fall shorte.g. for testing
Collaborate with Senior Product Managers forfeature KPIsand aligning them to the digital platform KPIs
Collaborate with Senior Product Managers forfeature analyticsallowing product teams to understand usage insights and enhancement opportunities.
Managing dependencieswithin the team (client and backend)

What it takes

Qualifications:

Minimum of five years related work experience. Two years of managing a project preferred. Financial Services or function-specific experience preferred.
Undergraduate degree or equivalent combination of training and experience.
Ability to support testing and elevations during off-hours and weekends.

Preferred:

Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Demonstrated ability to achieve results while working in cross-functional environment.
Demonstrated experience with facilitation situational awareness conflict resolution continual improvement empowerment and increasing transparency.
Demonstrated experience implementing and executing Agile principles with strong digital and technical skills.

Ability to support testing and elevations during off-hours and weekends.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Required Experience:

In this role you willEnsure outcomes are aligned with CX objectives and provide strong product management principles with a relentless focus on client needs.Provide productmanagement services on a product applying functional expertise to improve product results.Collaborate with cross-functional team...