Director Membership Sales
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Hidden Valley Country Club is seeking a Director of Membership to play a central role in this evolution. This is a highly visible relationship-driven leadership position responsible for driving membership growth strengthening community connections and ensuring new and existing members clearly experience the value of membership.
This role is ideal for a sales leader who appreciates the legacy of a private club is energized by face-to-face relationship building and is excited to help guide a historic club forward with purpose and professionalism.
Annual Compensation: $80k Commission
About Us
Hidden Valley Country Club is the oldest private club in Nevada and has long been a cornerstone of the Reno community with a membership that has represented a true whos who of the regions business and civic leaders.
Today HVCC is under new management and entering an important next chapter with the support of Troon. The Club is focused on elevating standards strengthening culture and delivering on a clear vision: an exceptional golf course a warm and welcoming atmosphere and a club where neighbors become friends.
General Purpose:
The Membership Director directs all marketing and sales efforts related to Club membership and follows through with all sales approval and onboarding processes. This position is responsible for ensuring the accuracy of membership records and systems while coordinating a seamless introduction of new members into the Club.
The Membership Director is a highly visible leadership role and serves as an ambassador for the Clubboth on property and throughout the local community. This position plays a critical role in achieving membership growth goals increasing dues revenue and reinforcing the value and experience of membership at the Club.
The Membership Director is a highly visible leadership role and serves as an ambassador for the Clubboth on property and throughout the local community. This position plays a critical role in achieving membership growth goals increasing dues revenue and reinforcing the value and experience of membership at the Club.
Essential Duties and Responsibilities
- Membership Sales & Development:
- Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue.
- Directs and executes all membership sales activities including lead generation tours follow-up sales approvals and onboarding.
- Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
- Maintains an organized and accurate contact management system including call records databases and activity tracking.
- Prepares and delivers monthly membership sales pipeline and retention reports for the General Manager and ownership.
- Membership Relations & Engagement:
- Maintains and develops strong relationships with current members to encourage participation in Club events and maintain a high level of member satisfaction.
- Coordinates the introduction and orientation of new members to ensure a welcoming and professional onboarding experience.
- Works collaboratively with department heads to ensure alignment between what is sold and the member experience delivered.
- Assists in the coordination of Club events including invitations mailings and member communications.
Community & Business Development:
- Actively networks with and builds relationships throughout the local community including but not limited to:
- Chamber of Commerce and local business organizations.
- Corporate leaders and business owners.
- Real estate professionals and community partners.
- Media and tourism contacts.
- Represents the Club at community events networking functions and Club-sponsored activities to strengthen brand awareness and drive membership interest.
- Serves as a visible ambassador of the Club promoting its values culture and lifestyle.
Communication & Reporting:
- Prepares and contributes to the monthly member newsletter using input from Club departments.
- Effectively communicates membership goals initiatives and performance with management staff and associates.
- Ensures membership records files and related documentation are accurate and maintained in accordance with Club standards.
Education & Experience:
- Associates degree (AA) or equivalent from a two-year college or technical school or
- Two years of related experience or
- An equivalent combination of education and experience.
- Prior experience in membership sales hospitality private clubs real estate or relationship-based sales environments strongly preferred.
Knowledge Skills & Abilities:
- Strong interpersonal communication and relationship-building skills.
- Ability to represent the Club professionally and confidently in both member-facing and community settings.
- Proven ability to manage multiple priorities and maintain attention to detail.
- Working knowledge of Microsoft Office applications and CRM/database systems.
- Ability to read write and speak English to effectively communicate with members guests and associates.
Physical Demands & Work Environment:
- Frequently sits talks and hears; regularly walks and stands.
- Occasionally reaches stoops kneels crouches and lifts up to 25 pounds.
- Moderate noise level; regularly exposed to outdoor weather conditions.
- Valid drivers license required.
Position Summary Statement
This role is central to the Clubs success. The Membership Director is responsible not only for driving membership growth but also for strengthening the Clubs presence in the community and ensuring that the value of membership is clearly understood consistently delivered and continuously reinforced.
This role is central to the Clubs success. The Membership Director is responsible not only for driving membership growth but also for strengthening the Clubs presence in the community and ensuring that the value of membership is clearly understood consistently delivered and continuously reinforced.
Required Experience:
Director
Key Skills
- Business Development
- Sales Experience
- Direct Sales
- Marketing
- SAAS
- Hotel Experience
- Management Experience
- Revenue Management
- Salesforce
- Sales Management
- Enterprise Sales
- negotiation
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
