Salesforce Business Analyst

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Local Atlanta Candidates only

Job Duty 1: Provide ongoing user support including troubleshooting and resolution of more complex Salesforce issues.

Job Duty 2: Strengthen Salesforce reporting capabilities by creating advanced reports and dashboards including use of crossfilters and custom report types.

Job Duty 3: Build optimize and integrate advanced Marketing Cloud features such as: - Cloud Pages to support digital communication needs and data capture workflows

Job Duty 4: Collaborate with Marketing Advising and Digital Communications teams to translate business needs into scalable Salesforce/Marketing Cloud solutions.

Job Duty 5: Ensure data quality and consistency across Marketing Cloud and Salesforce including troubleshooting list/segment issues and automation behavior.

Job Duty 6: Document processes enhancements and recommendations to support ongoing operational excellence.

Minimum Qualifications:

Salesforce Certified Business Analyst

Salesforce Certified Administrator

Demonstrated Salesforce Trailhead knowledge/ranking

Preferred Qualifications: Salesforce Platform App Builder

Salesforce Marketing Cloud Email Specialist

Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams.

Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you dont need to know all the answers you must have the curiosity to find them.

Project Management:Experience with project management tasks including requirements of writing and review flow and process diagramming and wireframing.

Salesforce Technical Knowledge:Understanding Salesforce skills including AppExchange data management reports and dashboards and Marketing Cloud or other similar CRM systems

Skill	Required / Desired
Salesforce Certified Business Analyst	Required
Salesforce Certified Administrator	Required
Demonstrated Salesforce Trailhead knowledge/ranking	Required

Local Atlanta Candidates only Job Duty 1: Provide ongoing user support including troubleshooting and resolution of more complex Salesforce issues.Job Duty 2: Strengthen Salesforce reporting capabilities by creating advanced reports and dashboards including use of crossfilters and custom report type...