Associate Director, Work Integrated Learning

COVID 19 On-Campus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended May 1 2022. However they remain in effect for students staff and faculty in workplaces including hospitals where patient care is provided and/or where the work duties or educational requirements of the position involve or support patient care.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

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Job Summary

Reporting to the Executive Director Finance and Operations (EDFO) the Associate Director is responsible for overseeing and managing the work-integrated portfolio for the Faculty of Arts and Science and the development and delivery of work-integrated learning (WIL) programming. The Associate Director will develop an industry and student engagement strategy that considers student industry (including government and not-for-profit organizations) faculty and institutional expectations and objectives.

The Associate Director is responsible for attracting domestic and international students through a WIL program that allows students to gain paid work experience. Working closely with senior leadership the incumbent will lead strategy development and management of programs that blend academic learning with practical work experiences focusing on building industry partnerships ensuring program quality and innovation managing teams securing funding and fostering student career success through strong connections with employers and stakeholders. This position is integral to the Faculty of Arts and Science students successfully attaining and completing WIL work experiences with competitive business sectors.

Job Description

KEY RESPONSIBILITIES:
Leadership and Management:
Leads the strategic direction budget operational planning and leadership of staff within the WIL team.
Determines operational objectives for the WIL team providing day-to-day leadership and direction for successful execution.
Determines and manages staffing needs as it relates to WIL. This may also include the use of contract workers.
Participates in strategic planning and program upgrades and/or changes for all programs. Researches and makes recommendations on new program initiatives including budget implications to the Dean.
Creates strategic integration between corporate relations and professional development programming for students within the Faculty for ongoing support for and success of WIL programming.
Ensures and supports alignment with Faculty of Arts and Science academic programs and strategy.
Effectively manages relationships with alumni to foster support and engagement with Faculty.
Develops and implements new student and staff-related policies within the scope of the WIL team.
Manages data that strategically supports the Facultys ranking through the collection of data relating to job placements interviews new business new activity job postings and interview statistics with direct corporate feedback.
Manages performance by establishing annual performance standards reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
Assesses staff training and development needs and ensures that employees receive training required to improve and sustain successful performance.
Investigates addresses and resolves student complaints and/or concerns with regard to any staff interactions or services delivered under their authority.
Investigates addresses and resolves employee/labour relations issues including making decisions regarding disciplinary and discharge matters.

Corporate Relations and Business Development
Collaborates with Faculty stakeholders to ensure that there will be an appropriately equipped supply of students into the corporate talent acquisition environment.
Creates and implements the annual WIL plan for each program which includes scheduling all activities throughout the year.
Builds attracts and retains positive relationships with representatives from the schools corporate partners with an understanding of employer needs and priorities to continuously improve service and support
Develops and launches annual business development campaign to drive work-integrated recruitment and connections leveraging alumni and advisory boards. Leads marketing brand and employment strategies based on labour market analysis industry trends and alignment with Queens values.
Promotes the student population of the Faculty of Arts and Science to corporate partners and alumni in Canada and internationally through regular contacts by ensuring awareness of student talent and find relevant credit-worthy and safe opportunities for students.
Develops customer service standards and processes that include an end-to-end employment process to handle conflicts and assessments of employer satisfaction.
Researches corporate relationship programs delivered by other top tier schools in order to advance work-integrated learning and funding opportunities
Draws on industry/functional knowledge labour market trends and professional networks to guide relevant programming and advance the exchange of networks between the students and alumni recruiters faculty or other professionals to enable student success.

Student and Faculty Relations
Collaborates with faculty members and staff on strategic direction and leadership for WIL programming structure process management/integrity benchmarking and planning to maximize connections between skill development in the classroom and the workplace.
Develops a WIL programming strategy that includes advising support and aligns with Queens values that includes feedback mechanisms from student and faculty and regular metrics. This would also include direction for learning outcomes regulations policy and process.
Collaborate to provide high-quality service meeting the needs of the students.
Provides input to the Admissions team by reviewing applicants for Faculty of Arts and Science programs and makes recommendations to the admissions committee based upon fit and employment potential.
Engages with student and faculty groups to collaborate and involve them in how we best support students in the WIL program.

REQUIRED QUALIFICATIONS:
University degree required with a minimum of five years in higher education co-op WIL and/or experiential education.
Minimum of 10 years of progressive experience in leadership roles developing strong teams particularly in relation to recruitment and retention.
Understands the talent needs of corporations both in Canada and internationally.
Experience working within academic and academic support units is an asset.
Consideration may be given to an equivalent combination of education and experience.

SPECIAL SKILLS:
Senior management level leadership skills organizing motivating directing and facilitating individuals and teams to achieve objectives within a positive team environment.
Analytical and interpretative skills are required. Ability to synthesize information from a wide variety of sources.
Ability to foster and cultivate relationships with current students alumni faculty staff and corporate partners from senior leadership to front-line staff.
Ability to manage budgets and make recommendations for annual and long-term budget planning.
Superior interpersonal and relationship management skills.
Excellent facilitation coaching and mentoring skills.
Committed to professional growth in the field of career development.
Extensive knowledge of university structure policies and programs within the Faculty of Engineering and Applied Science.
Strong knowledge of labour market needs.
Ability to use and adapt to new technology.
Ability to cope with multiple simultaneous demands and resolve priority conflicts.
Incumbent must be objective fair impartial and flexible without compromising standards and established policies.
Analytical and interpretative skills are required. Ability to synthesize information from a wide variety of sources.
Ability to conceptualize creative plans and workable solutions for dealing with an array of management problems.

DECISION MAKING:
In collaboration with the Associate Dean and the Dean determines strategic priorities for suitable engagement with alumni and corporate partners.
Determines corporate relationship programs required to meet strategic and operational needs of the Faculty.
Determine how to translate strategy into operations objectives within the Corporate Relations team and for various departments within the Faculty.
Determine necessary training and approach for career education and coaching sessions.
Determine allocation of the corporate relations budget and decisions relating to the budget.
Makes decisions affecting the policies and procedures for the department. Decides on the best strategic plan for future relations with alumni corporate relations and students.
Determine the appropriate organizational structure and the delegation of responsibilities to staff within the WIL team.
Evaluate job candidates and makes effective recommendations on suitable hires.
Make decisions and effective recommendations regarding transfers and promotions.
Evaluate employee performance and decides on appropriate training or coaching to address the lack of proficiency in carrying out responsibilities or remedial action for staff disciplinary situations.
Assess investigation outcome of grievances and makes effective recommendations on an appropriate course of action or next steps on grievances.
Make effective recommendations on discipline up to the level of discharge and probationary termination.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .