Internal EOI Administration Support Officer headspace

Flourish Australia

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profile Job Location:

Bankstown - Australia

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

headspace Bankstownare looking for a dedicatedAdministration Support Officerto join the team!

The position available is:

  • Closed-term part-time until 30 June 2027
  • Working 45.6 hours per fortnight - Monday Tuesday and Wednesday
  • Based atheadspace Bankstown
  • $31.81 per hour 12% Super Tax-Free Salary Packaging

About the Opportunity

headspace is the National Youth Mental Health Foundation supporting young people aged 12-25 years with their mental & general health care needs. headspace provides young people with the opportunity to seek help early. headspacebrings together local health services under the one roof making it easier for young people and their families to find the information they need.

In this role you will be responsible for being the first point of contact for inquiries as well as providing a broad range of administrative support functions for the headspace Bankstown team including:

  • Providing day to day office assistance to the operations of headspace
  • Providing a full range of reception services including meeting and greeting of visitors whilst maintaining a clean safe and inviting environment for visitors
  • Making appointments for young people to see clinicians including SMS reminders and maintaining waiting lists
  • Processing MBS claims and coordinating the Medicare billing and client booking system
  • Performing duties as the main point of contact for the office for all administrative matters and as otherwise specified by the Clinical & Operations Manager and/or the Clinical Practice Manager

This role requires that you be the first point of contact for young people who are often in crisis so it is essential that you have a high level of emotional intelligence and are comfortable working around children and youth.

For more information about what it means to be anAdministration Support Officer please review the Position Description.

Selection Criteria

Essential:

  • Possession of qualifications in business management administration finance or human resources
  • Minimum 3 years experience in an administrative role preferably within the community services sector
  • Ability to demonstrate an in depth knowledge of allied health/medical practice management
  • Aclear understanding and knowledge of Medicare billing Electronic Medical Records and the Australian health system
  • Proficiency in Microsoft Word Excel and Powerpoint

You will be a caring and understanding individual with strong written verbal and interpersonal communication skills as well as effective organisational skills good problem solving skills and the ability to work in challenging situations. You will also be able to demonstrate a practical and optimistic approach and the ability to work effectively within a team environment as well as independently.

For more information contact Rebekah Lucas Clinical and Operations Manager. E:(pleasedo notemail applications).

The Benefits

Flourish Australia recognises and values its people as demonstrated through our Employee Value Proposition offerings:

  • Tax-Free Salary Packagingup to $15900 p.a.throughSmartSalary
  • Generous leave provisions including17.5% leave loading 2 additional days of personal leave Flourish Australia Day paid primary carer parental leave purchased annual leave program
  • Opportunities forprofessional developmentand trainingsuch as Mental Health First Aid & ASIST further information found on theL&D Hub!
  • Monthlyreflective practice& career development through bi-annualMy Plan
  • Access to ourEmployee Assistance Program Sonderfor free confidential well-being support
  • Workplace Community Groupssuch as ourRainbow Networkfor LGBTQ staff members & allies andYarnUpfor Aboriginal and Torres Strait Islander staff members
  • Personalfleet pricing discounts with our preferred automotive supplier & access to novated leasing
  • Employee discounts programthroughFlourishing Wellat over 400 popular retailers (Woolworths Expedia Myer Kmart etc)
  • Quarterly Reward and Recognition Awards program

How to Apply

To apply for this position please complete the questions below. You will then be asked to attach a copy of your resume on the following page we encourage you to have your resume up-to-date and available before you commence the application.


Required Experience:

Unclear Seniority

headspace Bankstownare looking for a dedicatedAdministration Support Officerto join the team!The position available is:Closed-term part-time until 30 June 2027Working 45.6 hours per fortnight - Monday Tuesday and WednesdayBased atheadspace Bankstown$31.81 per hour 12% Super Tax-Free Salary Packagi...
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Key Skills

  • Administrative Functions
  • office supplies
  • Personnel Matters
  • Records Management
  • Office Procedures
  • Space Management
  • Daily Operations
  • Administrative Policies
  • Personnel Management
  • Administrative Services
  • Interpersonal skills
  • Telephone Calls
  • Travel Arrangements
  • Administrative Procedures
  • Word Processing

About Company

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headspace is here for you. Whether you need information or someone to talk to – we’ll connect you with expert support for your mental health and wellbeing.

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