L&D Lead

About Addi

We are a leading financial platform building the future of payments shopping and bankinga world where consumers and merchants can transact effortlessly grow together and where we create abundance and generate pride in them. Today we serve over 2 million customers and partner with more than 20000 merchants making Addi Colombias fastest-growing marketplace.

We provide banking solutions (deposits payments unsecured credit) and commerce services (e-commerce marketing) using state-of-the-art technology bridging the financial gap for millions and redefining how people experience financial freedom. As the countrys leading Buy Now Pay Later provider we have secured regulatory approval to operate as a bank unlocking even greater opportunities for our the past year we have also achieved profitability reinforcing the strength of our business model and our ability to scale sustainably.

Our mission has earned the trust of world-class investors including Andreessen Horowitz Architect Capital GIC Goldman Sachs Greycroft Monashees Notable Capital Quona Capital Union Square Ventures Victory Park Capital and more who back our vision for the future. With their support we are not just growingwe are transforming Latin Americas financial ecosystem and shaping the next generation to shop pay and bank in Colombia.

But what truly sets us apart is how we build. We are a conscious company driven by deep experience in scaling technology services and products and we live by our values every day.

About the Role

This is where you come in. Below youll find what this role is all aboutthe impact youll drive the challenges youll tackle and what it takes to thrive at Addi. If youre ready to be part of something big keep reading.

Whats the mission youll drive

Design and execute Addis talent architecture by transforming performance management and organizational design into competitive advantages ensuring a culture of radical feedback high performance and high-impact leadership.

What you will do

• Relaunch the Performance Management System: Implement a new agile performance review cycle (360 reviews OKRs or continuous check-ins) achieving a 95% adoption rate and establishing a direct correlation between high performance and compensation.

• Establish a Multi-Level L&D Learning Map: Define and launch the Addi Competency Framework 6 outlining the technical and behavioral requirements for every level (from Individual Contributor to Vp).

• Scale a High-Frequency Feedback Culture: Increase the frequency and quality of documented feedback through a critical training program on Radical Candor and difficult conversations.

• Optimize Organizational Design (Org Design): Execute a comprehensive organizational audit to identify silos or redundancies proposing structure changes that improve span of control and decision-making speed across the company.

• Standardize Underperformance Management: Establish a clear data-driven Performance Development Plan (PDP) protocol that ensures a fair but fast resolution (either successful recovery or exit) for 100% of identified underperformers.

• Launch a New Manager Leadership Bootcamp: Ensure 100% of newly promoted or hired leaders complete an immersion program on Addis culture and management essentials reducing voluntary turnover in their respective teams

What were looking for

Demonstrates deep expertise in Strategic Talent & Org Development

• Possesses 5 years of experience navigating the complexities of Talent Management OD or HRBP within high-growth fintechs or top-tier consulting firms.

• Proven ability to translate business strategy into organizational structures that support rapid scaling (100 to 500 employees).

• Has solid expertise in diagnosing organizational gaps and implementing structural changes that improve speed-to-market.

Track record of leading High-Impact Performance Transformations

• Proven success in replacing legacy bureaucratic check-the-box reviews with agile high-frequency feedback loops that drive actual performance.

• Demonstrates the ability to align individual OKRs/goals with company-wide North Star metrics to ensure every Builder at Addi is moving the needle.

• Experienced in designing incentive and recognition systems that reinforce a meritocratic high-performance culture.

Possesses strong mastery of People Analytics & Technical Stack

• Demonstrates expert-level command of modern talent platforms (e.g. Lattice Culture Amp) to extract actionable insights rather than just managing data.

• Has solid expertise in using Agile Project Management methodologies (Scrum/Kanban) to launch HR initiatives with the speed of a product squad.

• Proven ability to use data-driven narratives to influence C-level stakeholders on talent investments.

Experienced in Crisis Management & Cultural Remediation

• Demonstrates a steady hand and high emotional intelligence when managing high-stakes people issues including involuntary exits and team restructures.

• Track record of successfully leading cultural turnarounds or remediation plans in departments facing low engagement or high turnover.

• Possesses the professional courage to deliver Radical Candor to senior leadership when cultural values are at risk.

Demonstrates an Owner Mindset in Scaling Environments

• Proven ability to build from zero to onecreating frameworks playbooks and processes where none exist.

• Varies approach between high-level strategic design and rolling up sleeves to execute tactical tasks during peak growth periods.

• Has solid expertise in balancing the human element of HR with the ruthless prioritization required in a fast-paced fintech.

Track record of Change Management & Strategic Influence

• Varies persuasion techniques to align C-level executives and Engineering leads on new talent methodologies.

• Displays mastery in handling resistance to change turning skeptics into ambassadors for new feedback cultures.

Has solid expertise in Managing High-Stakes People Issues

• Demonstrates exceptional skill in coaching leaders through Underperformance cases balancing empathy with a strict results-orientation.

• Possesses the professional judgment required to manage exits and organizational restructuring with high integrity and discretion.

Demonstrates a Strong Strategic & Analytical Mindset

• Proven ability to translate people metrics (eNPS turnover performance ratings) into clear business action plans.

• Experienced in connecting L&D initiatives directly to product roadmaps and financial milestones.

Possesses High Emotional Intelligence & Radical Candor

• Leads by example in a feedback-rich environment showing the courage to give and receive direct constructive criticism even in high-pressure situations.

Why join us

• Work on a problem that truly matters We are redefining how people shop pay and bank in Colombia breaking down financial barriers and empowering millions. Your work will directly impact customers lives by creating more accessible seamless and fair financial services.

• Be part of something big from the ground up This is your chance to help shape a company influencing everything from our technology and strategy to our culture and values. You wont just be an employeeyoull be an owner

• Unparalleled growth opportunity The market were tackling is massive and were growing faster than almost any fintech lender at our stage. If youre looking for a high-impact role in a company thats scaling fast this is it.

• Join a world-class team Work alongside top-tier talent from around the world in an environment where excellence ownership and collaboration are at the core of everything we do. We care deeply about what we build and how we build itand we want you to be a part of it.

• Competitive compensation & meaningful ownership We believe in rewarding our talent. Youll receive a generous salary equity in the company and benefits that go beyond the basics to support your growth.

How the hiring process looks like

We believe in a fast transparent and engaging hiring experience that allows both you and us to determine if theres a great fit. Heres what our process looks like:

• Step 1: People Interview (30 min)
  A conversation with a recruiter or hiring manager to get to know you your experience and what youre looking for. Well also share more about Addi our culture and the role.

• Step 2: Initial Interview (45 min)
  A more in-depth conversation with the hiring manager where we explore your skills experience and problem-solving approach. We want to understand how you think and work.

• Step 3: Deep Dive Interview (30 min)
  Youll meet our Chief People Officer to dive deeper into your strategic thinking around learning and development stakeholder management and the impact of learning initiatives across the organization.

• Step 4: Case Study (60 min)
  You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.

• Step 5: Co-Founder Interview
  If theres a strong match youll have a final conversation with our Founder to align on expectations cultural fit and ensure mutual excitement. From there well move quickly to an offer and discuss next steps.

  We value efficiency and respect for your time so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you just as much as it is for us. Regardless of the outcome we are committed to always providing feedback ensuring that you walk away with valuable insights from your experience with us.