Service Coordinator
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Service Coordinator Emergency Department
Full Time 80 Hours Per Pay Period Variable Shifts
Parkwest Overview:
To learn more about Parkwest Medical Center and ourunits visitCovenant Health Parkwest Medical Center Opportunities.
Emergency Department:
At Parkwest Medical Center we strive to provide outstanding patient care during emergency situations. Our 39-bed Emergency Department provides care to patients experiencing medical emergencies acute illnesses and minor trauma. Staff work in a fast-paced environment to quickly assess conditions and stabilize patients in life-threating emergencies such as stroke cardiac events or severe injuries as well as less urgent medical issues. The Emergency Department sees around 140 patient visits per day.
Our staff members include RNs Paramedics LPNs ED Techs and Health Unit Coordinators. Our department is high-energy team-oriented customer satisfaction focused. We currently use a self-scheduling model that covers a six-week period. Staff work three 12-hour shifts per week with an every-other-weekend rotation and two Mondays per month. Our night shift RN staff enjoy extra weekends off as we employ traditional night weekend Baylor RN staff.
If you are team oriented a critical thinker enjoy a lively environment and are passionate about saving lives apply for our ED today!
Position Summary:
Provides leadership and oversight for specialty area. Acts as a resource for the specialty area.
Responsibilities
- Develops service goals.
- Responds to specialty/emergency/needs as needed.
- Functions as a resource person and team leader.
- Demonstrates competence in critical skills to include delivery of care appropriate to the age-specific needs of the population served.
- Evaluates service inventory and adjusts.
- Orders specialty items.
- Serves as liaison with medical staff and other customers.
- Serves as expert resource and consultant for specialty area.
- Coordinates maintenance of service equipment.
- Maintains proficiency for specialty area.
- Researches alternatives for usage of equipment/instruments.
- Provides feedback (verbal and written) on staff performance.
- Refers personnel conflict management to supervisor manager or director.
- Develops and implements educational training programs for personnel.
- Assumes departmental charge responsibilities as needed (weekends 3-11 holidays etc.).
- Recommends staff assignments to provide optimal customer satisfaction.
- Identifies learning needs with staff.
- Monitors schedule in advance to prevent conflicts and coordinates needs.
- Problem solves and trouble shoots specialty conflicts (equipment instrumentation etc.).
- Researches and submits proposed budget purchase items each year and as needed.
- Maintains/updates specialty charges.
- Maintains develops and updates specialty surgeon preference cards.
- Develops specialty instrumentation trays and procedural packs.
- Meets with staff monthly to discuss staff needs goals and problems as associated with the services.
- Provides at least eight (8) credit hours of in-service per year.
- Follows policies procedures and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
- Perform other related duties as assigned or requested.
Qualifications
Minimum Education:
None specified; however must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.
Minimum Experience:
Minimum of four (4) years professional experience.
Licensure Requirement:
Valid Tennessee RN license or current and active national Certified Surgical Technologist (CST) certification established by the National Board of Surgical Technology and Surgical Assisting (NBSTSA).
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Covenant Health is the top-performing healthcare network in East Tennessee. Our experienced staff is ready to support your medical needs.
