Lifestyle Project Specialist
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DETAILS
BUSINESS UNIT: Operations - Clinical Support
DATE OF JOB PROFILE: 4 March 2026
FAIS: No
KEY OUTCOMES (not limited to) Level 4 and 5 process elements
KEY RESPONSIBILTIES
- Lead end-to-end project implementation within the EAP and wellness portfolio.
- Develop business requirements specifications (BRS) for new initiatives platforms and service enhancements.
- Coordinate cross-functional stakeholders (clinical operations IT marketing finance and others).
- Monitor SLA adherence utilisation trends and service quality matrix.
- Analyse data to identify improvement opportunities and drive evidence-based decisions.
- Manage third-party provider relationships and ensure contractual compliance.
- Support the development and enhancement of digital access channels.
Qualifications :
MINIMUM REQUIREMENTS
- Relevant qualification with experience in project management and/or business analysis.
- 3 5 years experience in project management within EAP healthcare or wellness environment.
- Strong understanding of the operational workings of the EAP environment.
- Experience drafting BRS and working with IT development teams.
- Strong analytical and reporting skills.
- Excellent stakeholder engagement and communication skills.
Additional Information :
CORE COMPETENCIES
- Strategic thinking and systems orientation
- High attention to detail
- Strong coordination and organisational skills
- Solution-focussed mindset
- Ability to work under pressure and manage multiple projects
High emotional intelligence and professionalism.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Information Management
- Entertainment
- ABAP
- Corporate Risk Management
- Information Technology Sales
- Clinical
About Company
About Kaelo Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Ins ... View more
